ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.91/5
Chance of future purchase:
4.03/5
Shipping & packaging:
4.13/5
Customer service:
3.49/5
Return/Replacement policy:
3.40/5
Featured Review



Verified
5/5

2024-05-01

Great buying experience

"The online ordering process was easy. Entered my VIN to make sure the parts I was looking over did fit my vehicle. The parts arrived quickly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-04-27

Efficient

"I will always order from you. Reliable product and fast delivery. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-04-26

Outstanding!

" Outstanding Service, Great Price & Lightning Fast Delivery, The Toyota Parts We Ordered Were Exactly As Described & Installed Without Having To Do Any Modifications, PERFECT! I The Packaging Was Exceptional, It Doesn’t Get Any Better, We Highly Recommend And Will Continue Purchasing From Toyota Parts In The Near Future.. If Only All Sellers Were As Prompt, We highly Recommend ToyotaPartsDeal.com, Thank You!
:¦:-•:*"*:•.-:¦:-•*EXCELLENT!*•-:¦:-•:*'''*:•-:¦:-THANKS*•-:¦:-.-5 STARS*****A+++++
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-04-26

All OEM parts received on time!

"As a new customer I ordered $1500 Toyota Prius 2012 parts. All parts came well packed and shipped on rime. Reasonable price comparing to other stores. Very happy customer. Make sure you have Vin number ready before ordering any parts, otherwise you will have to go though big headache of return policy!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
4/5

2024-04-25

good parts, poor packaging.

"good parts, poor packaging."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2024-04-23

Work great and fold

"It is compatible and worked well for our road trip!"


Verified
4/5

2024-04-23

easy

"hard to find the correct part
"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2024-04-22

Excellent service and great quality!

"So glad I found this company "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2024-04-21

When all else fails

"I can find my part here if I can't find it anywhere else"


Verified
5/5

2024-04-21

Everything arrived as expected!

"Everything arrived as expected! Excellent and quick service! Thank you!"


Verified
5/5

2024-04-20

Deals for Deals.

"Quality parts, and the outstanding price. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2024-04-19

Awesome

"I've been looking for the part for a while. It was always on backorder or whatever. You guys had it and shipped it quickly. Thank you"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2024-03-20

No return policy is just wrong

"I purchased a part for my tacoma and it turned out that my mechanic miss diagnosed the problem so I tried to cancel the order but it was too late
I did not take receipt of the item and at this time it is still at the UPS depot
Since it was an electrical part they say that no returns are allowed
I can understand this if the part had been tried first and then sent back but it was never removed from the box or its original packaging
Also when you visit this website this is one of the first things you see Exceptional Customer Service
Experience seamless shopping with our exceptional customer service. ToyotaPartsDeal.com provides dedicated support through email, live chat, and phone calls. We prioritize your convenience by expediting orders nationwide and offering a simple, hassle-free return process, ensuring the utmost satisfaction when purchasing Toyota parts.

I was not actually aware of their policy on electrical components until after I had made the purchase !!!

I was finally able to return the product but had to send many emails to finally get my refund and they charged me a 20 percent restocking fee for an item that I never touched
By the time I was finished the restocking fee and return shipping cost me about $85.00 US
I WILL NEVER BUY FROM THEM AGAIN
"


Rep reply posted 2024-05-15
A rep from ToyotaPartsDeal.com, OrderSupport, has responded:

“We are sorry to hear about your experience. We understand your frustration with the return policy for electrical parts. We strive to provide clarity on our policies upfront to avoid any misunderstandings. If you have any further concerns or questions, please feel free to reach out to us.”


Verified
5/5

2024-04-17

First time user

"My first time useing the website. I was directed straight to the page I needed from a Google search. I need to do some more looking. Maybe they have a parts breakdown lime Revzilla or Partzilla does for motorcycles. That would make looking items up that much easier."


Verified
5/5

2024-04-08

Parts 4 me!

"Easy process, very easy to find the parts needed and verified correct with vehicle information."