"Ordered a hard to find Arsenal rifle from Top Notch Tactical. While it did take a while for the rifle to be secure it was really a manufacturer’s delay and not TNT. Throughout the entire process the guys at TNT communicated beautifully and always gave me the option for a full refund. That wasn’t necessary as the rifle was sent to my FFL and I am a very happy customer. Thanks!"
"Credit card was charged for an item that was not in stock,I attempted to order a different product since they had already charged my card,to be supportive of their business ,they screwed that up too, 16 days later no parts nothing shipped but my credit card still has the charge finally had to call and email them 4 times to cancel my order.this company shouldn't be doing business online if they can't get it together,Operation parts shipped in 2 days I ordered parts from both at the same time,I hope they read these and know they are failing!"
"Just received my Arsenal SLR-107 this week and the wait was well worth it. I had known that it was back ordered some time when I ordered it but the guys at TNT did a great job at keeping me in the loop as to what was going on. Customer for life here!"
"Top notch crooks are what these people are! I hope you read these reviews before doing business with these clowns.
They charged my credit card for something that they don't have in stock. And when I cancelled the order they shipped the item to me after the fact! A guy name Alan @ top notch told me just to return the item back them and they'll send a refund but guess what?! Their return address is a fake address so the returned merchandise could not be delivered. After top notch read this review, they called me up and offered to take the merchandise back but again they failed to provide me with their RMA and return address. I placed the order with them in good faith because they are local. Why not help boost the local economy right? Wrong, that was a big mistake! "
"Stay away from this company! Their website will indicate an item to be in stock when it is not. They immediately charged my card, however. When I found out the item was not in stock,& would not be in stock for months, I cancelled my order & they charged me a 20% "cancellation fee". I've reported them to my credit card's fraud division. What a nightmare! From now on I'll stick with K-Var & Atlantic Firearms!"
"Avoid! Avoid! Empty promises, horrible customer service. Charged my CC for non stock item, called to cancel, promised cancellation and refund, nothing done correctly or on time. Probably a scammer, shady online store."
"The company is full of corrupt and cowardly people, they will steal your money."
"I ordered parts for my M1A rifles. The items arrived on time. When contacted for questions, owner answer quickly. On my second order, the items were shipped within 24 hours."