"Overall pleasantly surprised ,how well , knowledgeable , and friendly the staff handled the purchase of a use RAV 4 Hybrid and had taken my current car in for trade !
Especially commendable are Josh (finance), Chris (sales), and Mike McGee super people to work with! "
"I have ordered parts from Tony Divino for my Tundra's, and have always been happy with the price, availability and the attention to communication."
"Divino sold me a set of Trd wheels online. Paid. A day later the dealership sends an email stating that they cannot ship them to me and they are pickup only. Canceled my order and refunded my money. Terrible business practices!"
"Tried to order a new running board pad for my Tundra but sadly Toyota has discontinued this product But the process was quickly stopped by a well informed parts person and my money was refunded immediately. Thought I'd have to wait. "
"Excellent service from the Parts Dept. Very helpful during the pickup and after the sell when I had to call to get Toyota Installation instructions. Highly Recommend."
"Needed a new tail gate lock. Was able to order it on line. "
"I knew exactly what car I wanted and researched for a few months before finding it. I had seriously look throughout Utah, Idaho and Wyoming but none of the dealerships had or were going to get the exact Highlander I was looking for. My husband stumbled onto a car listed online with Tony Divino Toyota...150 miles from our home. I Immediately called them only to find the car that was listed was close, but not the one I really wanted. The gentleman on the phone took the time to search their database and found that a car matching my needs was scheduled to be delivered the next week from the factory. Can you imagine the joy I felt? I was so excited and when I spoke with my new "Toyota guy", Kade Oleson he was amazing and made it happen! Kade was exceptional to work with. He went far above the call of duty. He quickly responded to my Saturday morning 7:00 a.m. text and every other type of correspondence we had, no matter the time of day. Kade was very professional, knowledgeable, personable and fun! An all around great guy! Then we had the privilege of meeting Amy, who set up the financing with us. She was absolutely amazing and did a great job for us as well. By the time we left we felt like family. We love our new car and we loved the whole experience we had at Tony Divino Toyota in Riverdale.....150 miles away from home! "
"Bought a new 2024 Tacoma and used the new Toyota app to order floor mats. The entire experience was a waste of my time as you don't have the product I need or it is on back order for an undescribed amount of time. "
"Techs lost a rear bumper screw and service didn’t order it upon request. No contact. "
"So grateful I found the floor mats for our Tacoma on your website! They are very nice and your customer service was excellent when I checked on our order. They arrived as expected. Thanks!!!!"
"Great service with the parts department helping me find the right parts. The delivery driver went above and beyond calling to confirm the delivery address and calling when he delivered the part."
"Very helpful figuring out parts needed for maintenance project"
"Complete lack of accommodations from the parts department."
"They made a new key for me and installed my Toyota integrated dash cam within a few, and the labor fees were a lot less than I anticipated. Great service at a reasonable price is what anyone wants."
"Looking for a new weather strip for our Yaris. Had it, shipped it. Came in fast and in great condition. Would order from this dealer again. The closer one want to up charge by $100 just to get it there. "