ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.48/5
Chance of future purchase:
4.36/5
Shipping & packaging:
4.44/5
Customer service:
4.48/5
Return/Replacement policy:
4.33/5
Featured Review


Verified
5/5

2023-05-01

Clear and simple process; great customer service

"This company was excellent. The unlocking process was quick and easy. They kept us informed every step of the way and provided clear and simple instructions."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2023-05-01
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you, we take pride on our communication, in most industries it is a lost art. Enjoy the unlocked phone and hopefully we will work together again soon ”


Verified
5/5

2023-04-28

Excellent Service!

"They were very quick to get in contact with me when I needed to use an alternate unlocking method. Even then the process was quick and painless. I will definitely be using their service again with my phone repair hobby!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-04-28
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“we love repeat customers, happy we could help and will continue to provide the same top notch service with all your orders in the future!”


Verified
5/5

2023-04-20

Super fast Less than 24 hours

"I summit a order for iPhone 14 pro Saturday 4/15/2023 and Sunday 4/16/2023 I got the email that my iPhone is unlocked thank you "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-04-24
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“I'm glad we could help you unlock your nice new Iphone 14 pro so fast and easily. Enjoy your unlocked phone my friend and we hope to hear from you in the future! Take care.”


Verified
5/5

2023-04-16

Buy the code , Enter the code, Unlocked Device with code

"Doing business with the Unlocking company is an absolute pleasure and I will always go to them first to unlock any of my devices that need to be unlocked,Hands down. Please don't hesitate to do the same. You won't regret it and you will be hard pressed to find a better price than the Unlocking company will charge you. Will definitely recommend and will definitely be returning. My device unlocked LG Wing 5G."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-04-17
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“We appreciate the kind words and happy we were able to get the phone unlocked, hopefully we have a customer for life. Enjoy!”


Verified
5/5

2023-04-12

They are amazing.

"I truly recommend this guys. They are real experts. They unlock my phone, quickly, effectively and with exceptional support. Don´t waste time and money looking for others, this are the one you should contact.
Many thanks TUC.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-04-12
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Appreciate the kind words, happy we were able to to help. Enjoy!”


Verified
5/5

2023-04-10

They unlocked my iPhone 14 pro max within 24 hours

"My iPhone was carrier locked I was frustrated
I got their service and got my iPhone unlocked in 8 hours from them.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-04-11
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“We appreciate the kind words, happy we were able to get your phone unlocked fast when others could not. Enjoy”


Verified
1/5

2023-04-10

never unlocked phone and kept money

"received an email asking for screen shot from my phone sent it to them. next got an email asking for 100$ on top of the 40$ i gave for them to start the unlock process. this company is a scam please don't waist your money.
I HAVE BEEN SCAMMED SO YOU WONT HAVE TOO!!!

All their 5 star reviews are fake and next i will be opening a BBB report and than i will write a google review.

also others have complained about them blacklisting the device after failed attempts at them trying to get more money from you.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-04-14
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Hello unlockking, not sure who this is, but we provide the best possible options if the first option does not work. if there was an additional invoice it is because there was no code available and instead the only unlock method would have been a software unlock method. Which we do provide a detailed description. Not sure how you were scammed as we refund the purchase if it is not possible to be unlocked as well as a receipt is sent showing the refund. I would be happy to further assist if you provide us an order number ”


Verified
5/5

2023-04-06

Thank you for the great customer service.

"Thank you for the great customer service. I will be using your service a lot for my customers.
My orders were taken care of in a very timely manner. Greatly appreciated, being treated like we treat our customers.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-04-07
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you Tim, we love the repeat business, here is to a long relationship!”


Verified
5/5

2023-03-30

great service

"unfortunately i was able to unlock my phone with my carrier for free but the unlocking company was my first option to unlock my phone i explained my situation to the unlocking company and they gave me most of my money back i understand that they have to work and make money so i had no issue with a partial refund but they offer great service and they respond within seconds will definitely recommend the unlocking company to who is having issues unlocking there phone"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-03-30
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you Cristian for your understanding, you are certainly one of the lucky few that can get it unlocked with the original locked carrier. Enjoy the unlocked phone and hopefully we will be able to help you on another device in the future ”


Verified
5/5

2023-03-27

TUC unlocked my iphone 14 Pro Max

"It took almost a week but the unlocking service worked just like they said it would and now i can use my phone anywhere i want"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-03-27
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“It was a pleasure working with you, happy we could help. If you have any questions or concerns do not hesitate to email us!”


Verified
4/5

2023-03-22

100% works but it tests your patience

"TLDR, Legit but slow, iPhone13
I understand why some of the pals asked for refund and threatened to sue, leave a bad review or report the business to BBB. They've sent me a second email asking for more money. I have a feeling the 20 dollar basic service was something you can do yourself with the carrier for free so I went through with the second purchase. The unlock came through on the 44th business day after the second email.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-03-22
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Sorry again for the long time frame to get your iPhone unlocked. This was not an easy IMEI to unlock and took some time. We appreciate your patience and understanding through the process. Enjoy the unlocked Device”


Verified
5/5

2023-03-21

Awesome service

"You guys are awesome and the best I will come back and do business again keep the good work "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-03-21
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Thank you Kelvin, i am glad we were able to earn your trust, hopefully we will do business together again soon!”


Verified
5/5

2023-03-21

Awesome

"Amazing Service. I have them more 3 times now. And all of the time, they never disappoint me. They complete the work on time and give the best customer experience.

Thank you, TUC.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-03-21
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“We always appreciate repeat business, we thank you for your continued support and trust with all your unlocking needs”


Verified
5/5

2023-03-17

GREAT

"Wow I didn’t think it was gonna work I had doubts and they came thru and proved me wrong….now I can leave my company and switch to another one… Thank you so much "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-03-17
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Happy we could help get your phone unlocked and gain your trust. Enjoy the unlocked device!”


Verified
5/5

2023-03-16

Best support

"I paid for my iphone sim to be unlocked and they unlocked it in minutes. Although it was blacklisted and i couldnt use it they still did there part and unlocked the sim, and went even further to issue me a refund for the money i spent without even asking them to, great customer service and recommend anyone who needs there phone unlocked to use the unlocking company. There by far the easyiest and best service ive found "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-03-16
A rep from The Unlocking Company, TheUnlockingCompany.com, has responded:

“Hopefully we will have better luck with your next phone, we will be here if you have any other questions”