"Fantastic service! Expedited the shipping process for free, did not charge extra for shipping to Hawaii (a rarity these days). I highly recommend this reseller to everyone. Very happy with the product I received and its price. "
"My experience with c9tech has been nothing less than outstanding. After a lot of research and deliberation, I decided to get the Asus Z70Va notebook and thought I would try c9tech given the friendly assistance Sasha (the c9tech representative) has given on notebookforums. Ordering was a breeze, and though the notebook I wanted (bluetooth version) wasn't initially in stock when I first ordered it, I was sent out to me immediately upon arrival and it arrived at my APO address in Tokyo in under a week. The notebook was in good condition, with no dead pixels and everything humming along smoothly. The only issue (and this is not c9tech's fault but rather Asus') is a problem with the lcd ghosting. However, I've already discussed my options with c9tech and they have offered to have it replaced as soon as I send it back.
The best part about c9tech is the customer service as Sasha has consistently remained patient with me despite my constant questions and worries (this was $1,800 I was spending as a college student, so I was keen on making sure that everything would be ok with my order); I've probably emailed Sasha over 50 times over the period of 2 months and I've always had a quick response (sometimes within a matter of minutes), and always courteous and helpful. I do plan on taking advantage of c9tech's offer once I visit the US next year, but want to commend them again for outstanding customer service and support. Highly recommended reseller!
-Jeff"
"Store was very helpful with the purchase. Purchased laptop from this store to be delivered to Australia. Was a little concerned with buying something so expensive over the net. Other than a slight delay with the shipping, the whole process was very smooth, and will certainly be purchasing from this store in the future."
"C9 has the best customer support I have ever seen in a computer company! They sell great products and care about their customers, which sets them in a league above their conglomerate lower quality competitors."
"Great product, Great price, unbeatable performance. was worried about replacing my desktop with a notebook, but i couldn't be happier. "
"I had no problems whatsoever ordering this computer. I said what I wanted, and it was done!"
"C9tech was very professional and helpful in assisting me in my purchase of a notebook computer. I had problems with paypal, but they were patient and helped me through it. Good pricing and standard 2-day shipping won me over from other resellers. Reliable and I highly recommend."
"c9tech is fast, reliable, and knowledgeable. c9 offers the highest quality products with the highest quality costumer service."