"I ordered a Yamaha RX-V661 receiver late on a Sunday night. Scott at Soundpros.com called me first thing Monday morning to confirm my credit card info and verify who I was. The receiver was shipped that day by UPS Ground and I received it Wednesday morning! During the phonecall with Scott, we discussed a number of receivers, why one is better than another, etc. After which he said that if I had any questions about the Yamaha, or needed to return it for any reason, to please give him a call back and he'd be glad to help. Scott (and Soundpros.com) offered some of the best service I have seen in a long time!
I also want to emphasize that Scott did NOT embellish on the Yamaha's capabilities, nor did he try to push me into a more expensive receiver! He asked me what I was looking for, I told him, and he replied that my requirements would be filled nicely by the receiver."
"I researched my purchace for over 4 months before I made my decision. I was concerned about "grey market" or "B stock" merchandise after hearing about what others experienced. I think what impressed me the most about The Sound Professionals is on their web site they state they will honor the vendors warranty even if the vender will not! I purchaced a Denon AVR-1802 and knew Denon was very strict to whom they would allow as a "authorized" dealer. This company was $120 less than any other dealer and I had no troubles at all. The company is in California but it took less than a week to ship to Atlanta using UPS Ground ($25.00). I highly recommend this company."