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Product & services pricing
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Chance of future purchase:
0.00/5
Shipping & packaging:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2018-08-01

Wonderful Service

"The company provides efficient and excellent service for all our heavy duty scanners! We will definitely call Printer Pros for maintenance every time we need."


Verified
5/5

2018-04-05

Great printer

"Great printer at a good price. Looks and works as new. Couldn't be happier with the communication, printer and quick shipping.
Thank you!
"


Verified
5/5

2018-04-04

Good condition printers, and revamped to to look and work like new

"Great price, good people to deal with and printer that run like new"


Verified
5/5

2018-03-01

Customer service thumbs up

"Customer service is by far the best experience. Jeff was my reprentative with helping to solve the issue that I had with the printer that I purchased from their warehouse. I ordered a refurbished printer, had a slight issue with the set up, it ended up being a small defect and right away they sent me a replacement. Sent me a prepaid label to send the other printer back with no hassle. I called to have printer pros set up my printer remotley and they didnt stop until we got it resolved. They have very great customer service over the phone and are very knowledgeble of the products that they sale. I will buy my printers from them from now on."


Verified
5/5

2018-02-28

I have only the best praises to share about the Printer Pros.

"My HP laser printer arrived within the expected time. When I had trouble getting the printer to do the auto detect print feature, Matt and Jeff were in amazingly quick communication with me. With Matt and Jeff and the technician who contacted me, I was up and running in no time. I’m thrilled with Matt, Jeff, and the technician that all came to my rescue. I highly recommend The Printer Pros. I’ll orderfrom them again if or when I need what they have at Printer Pros. I’d give them a higher rating, if there was that option. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Pricing of products and services
Overall product shipping and delivery process
Overall customer service

Verified
3/5

2018-02-08

WHERE ARE YOU??

"I CAN'T GET THERE SALES OR SHIPPING PEOPLE ON THE PHONE. I'VE CALLED AND CALLED. THEY NEED TO START TRANSMITTING TRACKING NUMBERS AFTER THE SHIPPING PROCESS HAS ENDED. I STILL DON'T KNOW WHERE MY PRINTER IS. ORDERED IT ON THE 3RD AND IT'S NOW THE 8TH."


Rep reply posted 2018-03-31
A rep from The Printer Pros, ThePrinterPros, has responded:

“The printer was shipped on the 8th and delivered on the 9th, the day after the review. Customer was emailed tracking on the 8th, we issued a partial refund shortly after delivery, this should have shipped by March 6th. We apologize for the delay. Customer was very happy with the product and resolution.”


Verified
5/5

2018-01-26

Excellent product & customer service

"When looking around for a replacement to an older HP Laserjet, they were very helpful in assisting me to determine the one that met our needs best, even following up with details from their techs (with other companies one often only gets input from salesmen).

When we did order a P2035 and had a question upon its arrival they got back to us as well.

We are very happy with the unit, the price was very reasonable, and like another review said it looks brand new.

I would definitely recommend The Printer Pros.
"


Verified
5/5

2018-01-14

The only place to buy HP Refurbished printers

"I am an accountant and buy HP4250/4350 printers for myself and clients on a regular basis. In my opinion these are the best printers HP ever made. We have bought three of these from The Printer Pros in the last 6 months. All of them have been refurbished by the seller and work as good or better than new. They even look new as I guess they must refinish the case as well. The price they charge is very fair, but most important is the quality of what they ship you. It's excellent. I would not hesitate to buy from them and only from them if they have the products I am looking for.

Don H. -New York
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2017-01-27

"Easy and on time Thank You"


Verified
5/5

2017-01-13

"ORDERED AND PRINTER WAS SHIPPED FAST, ARRIVED FAST, ARRIVED IN GOOD CONDITION, PRINTER SEEMS TO BE EVERYTHING I COULD WANT."


Verified
4/5

2016-12-10

"Product arrived and is exactly what it is supposed to be.

Printer Pros web site is not at all functional. Impossible to check on the status of an order. The site actually said that I did not have any orders on record. This was disconcerting until the part actually arrived.
"


Verified
5/5

2016-11-01

Super Quick & Awesome!

"Fastest delivery i have ever experienced when purchasing a new printer for our company! Nicely packaged and great price! Thank you!"


Verified
5/5

2016-10-26

Super fast shipping!

"received the product the very next day. I was impressed by the shipping and the communication via email after the purchase. I wish it came with the toner but, for the price, you can't ask for more. Will definitely buy again! Thanks Printer Pros!"


Verified
5/5

2016-09-21

They Deliver!

"I ordered a part one day, and about 24 hours later, it was delivered. I was pleasantly shocked. Thank you for your diligence. "


Verified
5/5

2016-09-15

Printer

"Very pleased with the quick service. They did an amazing job packing..more cushion than the actual printer size!"