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Verified
2/5

2015-10-17

"I have been a customer spending an average of $90 per month at The Natural. I have been happy with the products when I can get them. Except for the time I ordered a box of fiber bars that arrived with an expiration date less than a month away. I don't have to worry about that happening again because they no longer carry my favorite bars, just like other products I grew to like then couldn't get. l I use certain supplements for health issues and find the convenience of on line ordering and the great prices a plus for my busy lifestyle. However, The Natural has consistently been out of stock on at least one item every time I have ordered the last several times. I have had to shop around for another resource. I also have a problem with the sloooow website. it takes me twice as long to get through the process than it does other shoppin sites. I have not felt like a valued loyal customer so I will be moving on. Other places where I consistently shop periodically send me special offers . It's not about what they give me, it's just nice to know when a company recognizes a loyal customer. I am only including the # of my last order, and I do mean LAST, as a point of reference. I wanted this relationship to work but after three plus years it's time to move on."

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Verified
5/5

2015-10-12

"I have always had good service from The Natural. I haven't yet received my order, as it has been delayed for some reason. The Natural processed the order in a timely fashion, but the USPS has delayed it."


Verified
5/5

2015-10-12

"Ease of ordering. Quick response and delivery. Pricing fair."


Verified
5/5

2015-10-11

"I have to take Black Cohosh for hot flashes . Being a breast cancer survivor I can't have any soy products. One of the brands they sell does not have a soy filler in it. So with this i give it 5 stars!!! "


Verified
1/5

2015-10-10

"I had ordered my probiotics from them several times with no problem, however this past time I ordered the product got lost in the mail and it was over a week before it arrived at my house. Because this product must be refrigerated, I called the company and they sent me a call tag to send it back and said they would send out a new batch when they received the old one. All good so far. My husband being the cynic that he is marked both bottles on the bottom with a sharpie to ensure that they sent me new product and I thought he was nuts. Well, thank goodness for his cynicism because sure enough they sent me back the same, surely ruined from lack of refrigeration product that i sent back to them. When I called to tell them this they just said oh, that's weird and we'll send out a new order right away. No, I'll never do business again with such a dishonest company. They did credit my amex right away and haven't sent a shipping label to get the bad stuff back which is just as well b/c they'd probably just send it to somebody else. How despicable. I actually use this product for medical reasons."

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Verified
5/5

2015-10-07

"Great shipping. Received it quickly and it was still cool with the ice pack. "


Verified
5/5

2015-10-07

"Good service. Good product."


Verified
4/5

2015-10-05

"They wouldn't let me use the coupon. I've ordered three times for over $90.00. I thought that the coupon should have been allowed."


Verified
5/5

2015-10-01

"I have found the products to be very effective and safe and at a reasonable cost,the delivery has always been quick and the web site& service excellent."


Verified
5/5

2015-09-29

"Purchased two items. Prompt delivery, exactly as promised! I have used The Natural before and knew that I could rely on them to get my vitamins to me quickly. Great service!

Very pleased!
"


Verified
5/5

2015-09-29

"Found shopping on the web site easy and fast, have always been very satisfied with prices and products."


Verified
5/5

2015-09-29

"Not sure of quality of product yet, just started taking it. But, appreciate quick delivery and discount."


Verified
4/5

2015-09-28

"I have shopped The Natural for many years and up until now have been quite satisfied with their service. I have placed an order in the beginning of August. Normally my order would be shipped within just a few days. Since I had not received my order and two weeks had passed by without a word from the company, I called the company inquiring about my order. I was told that some of the products were out of stock and the woman on the phone would call them. I would have appreciated notification without having to make a call. I did receive two orders, but still have two pending."


Verified
5/5

2015-09-27

"Reasonable prices and fast delivery"


Verified
5/5

2015-09-24

"excellent and competitive prices!
quick delivery!
"