"I purchased a pair of Logitech "Ultimate Ears" 100 earbuds. The item was defective. They were not noise cancelling as advertised and the left side sound was weak and distorted. Garbage. Waste of time ordering an waiting for them. It is obvious to me the item was defective from the start and I believe it was repacked and sold through Amazon, which is where I bought it."

"I was about to order Gyration Air Music Media Center Remote from them at a nice price of 79.49 but then I saw a shipping chard of 41.42!!!!!!!!!!!!!!!!!!!!!!!
Now the nice price turned into a HELL NO!
maybe good price but they will get you with shipping I'll order from someone else!"

"I ordered a video card shown as in stock at The Great Guys via Paypal The payment was made and an invoice number was given.. The next evening a refund was given to Paypal to credit my account no explaination provided. What a waste of time. Update your site Great Guys! Please do not show in stock to sucker people in if you don't have the goods."

"FRAUD!! LIER!!
BING SHOULD BAN THEM.
FALSE ADVERTISEMENT.

** NO FREE SHIPPING **
** SHIPPING RATES ARE FROM MOON TO EARTH DELIVERY **
REDICULOUS AND LAUGHABLE"

"I ordered a set of speakers from them. They claimed free shipping, however they then wanted to add on an extra $50 for shipping! No phone number listed on their website, and no reply by emails! Scammer company!"

"Fraudulent advertising on Bing! They listed "free shipping" on a $20 Siig ExpressCard CompactFlash card reader. After a long process of registering and completing the order information, I reached the final checkout page where they were going to charge me over $17 shipping (this for an item weighing only a few ounces). I cancelled the order and emailed them to request they honor their listed offer of free shipping. One month later and I have heard nothing from them."

"BEWARE!!! I ordered a Pentax lens shown as in stock. I received order confirmation. Without notification the order was cancellecd (out of stock). It is still shown in stock but is now 54% higher in price!!! Beware!!!"

"I purchased Iphone Speck case from these guys and paid right away $24.95 + 4.95 for shipping. Then 2 days later got another paypal request to pay another $4. So I told them that I have already made the payment. And then did not hear back from them. After that today when I asked as to what happened to my order they said its canceled because I have not paid for the shipping.
This was one of the worst experiences I have had with an online dealer. Atleast they refunded my money but now it is stuck in paypal b/c of their policy and i am with a cover for my new iphone 3gs.
Will never shop here again."

"I got placed my order on a thursday and received it the following monday with expidited shipping. The product was brand new exactly like the site said. i was really surpruised at how quickly the product arrived. Couldn't be more pleased."

"Their website said they have quantity 58 of a remote control I wanted. 3 days after placing my order I got a cryptic email (not referencing the item or my invoice number) just saying my order is out of stock and my order is canceled. Why show quantity 58 on the site if you have NONE?"

"The Great Guys get an excellent rating from me. I placed the order on 1/11/08 with expedited shipping and received the merchandise on 1/14/08. The Radio was just as described. Brand new in the box and in perfect condition. They communicated with me by email telling me exactly when it was shipped and the tracking number. Could not be better. Thank you"

"I don't know how you guys did it but I am one very satisfied customer. I
placed my order on Sat. 12/29 and received it on Wed. 1/2. Weekends and
Holidays did not matter. I purchased the Boston Acoustics Recepter Radio at
your price including shipping and sales tax at a still lower price than
could be found locally in stores. There was some reluctance to shop the web
from an unknown site but you have scored five stars ***** in my book. The
product received is exactly as you described on your website. Thanks for
making web shopping a pleasant experience.
"

"Wanted a very hard to get item for a Magellan GPS. Its a very common GPS, and seems to be a common failure. Magellan did not have the part (and had been out for several weeks), all the other merchants I tried did not have the part, (except one on EBay who charged $20 more on a $45 part) this merchant had 10 in stock when I ordered. I looked for several weeks before I found this merchant.

This merchant had a very hard to get item.

Cost was $5 underlist price, so I'll give them credit for not gouging. But at $45, it was $15 more than most of the other vendors wanted. (Well, if they were out of stock, the price may have been cheaper :) )

Shipping was reasonable (about $5)

took two days to ship.

My customer number is "