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Verified
5/5

2005-12-19

"Goods arrived as advertised in good time and in good order. Price for goods was competitive and shipping rate to overseas was excellent for my item. (Cost was 6.95 compared with over 20$ US from those suppliers who could be bothered to ship overseas. Excellent!"

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Verified
4/5

2005-06-07

"Excellent software at very low prices. Fast shipping with First class mail. Their only problem is their high S&H charges and the mandatory insurance for the order. Their padded envelope with the software included weighted only 13 ounces and I paid a total of $9.42 for the S&H and insurance (First class mail).

They could be great if they just lower their high shipping rates.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
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Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
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Being knowledgeable
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Being easy to reach
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Resolving problems
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Making decisions on their own
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Overall customer service
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Customer service being knowledgeable
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Customer service resolving problems
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Customer service being easy to reach
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Product Returns/Refunds/Exchanges
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Overall web site
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Web site being easy to use
Web site reliability

Verified
1/5

2005-02-17

"I really hated this company. They sold me a Pocket PC software CD that turned only turned out to have crappy freeware on it. All of software was just trial software. I can download that on the net for free. I wish the shareware part was in the product description! It took one and half to two weeks for me to get my crappy CD. Plus it took three days of trying, during their "open hours", for me to contact customer service to complain about where my CD was. I'm not even going to try to contact them again about their lying product description, it would take too long.

"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with