"On March 25 I call this vendor to see if the knife I wanted to order was in stock. They said it was. I asked if I could give them the order over the phone or on line and they said on line. I entered the order that same day. The next day (Friday) I received an e-mail saying the order had been received and would ship in a day or two.
On Sunday while I was surfing the web, I decided to check these folks out on this web site. When I saw all the negative reviews, I nearly panicked and considered calling first thing Monday morning to try to cancel the order. I decided against it.
On Monday morning, March 29, I received an e-mail saying the knife had shipped. Monday afternoon the mail man delivered to knife to my house. The exact knife I ordered in new and perfect condition.
In spite of all of the negative reviews, I have to say I have never received better service buying something on line. Outstanding service."
"I placed my order for a Kershaw Blur on March 1st then on March 2nd I get a email informing me that all the Kershaw’s are on back order ,so I call the next day and they say it will be in on the 8th and sent to me .. And on the 10th my Blur arrived so I have to say all in all not as bad as thought so the Blade Shop gets a passing grade "
"This guys are the worse lot of sorry slime I have had the disgrace to deal with. I would rather wade chest deep through a river of human excrement and rotten rats than deal with them again. To make a long story short. I ordered, they charged me. I never saw the items, I asked about it and they told me to copulate with myself. Oh and I put the order using Amazon who basically treated me in the same rough way. "
"Same as the rest of you this shop is a joke. i purchased a microtech from them waited three weeks and then i called as i had heard nothing. they said it was backordered and the website said it was in stock and ready to ship. so i changed models for one that was in stock. two weeks later i a get a knife that is totaly not what i asked for. I sent it back within a couple of days it took them a month to process my refund. When they did they took a $75 restocking fee. I callled them they said it was a misteake and that they wouyld refund it. months go by, all the while they come up with a new excuse. Then i decide that i'll use the credit and get it over with. I am shoked when they tell me that they don't owe me anything beacause i took to long to use kit. These people are THIEVES. Do not even think for one minuter these scumbags will be fair or take care of you, don't buy anything from them. they do not care about customer services and i as far as i am concerned i hope they go out of buissness."
"I didn't do any background checking before placing my order and found this site after the fact and became concerned. However, after just receiving my second order from the blade shop I wanted to take a minute and write a review since my experience was different from most others on this site. I received both my orders (one around $30 and the other close to $400) in a reasonable amount of time and the items arrived as described. I believe I was charged a fair price. The only thing I would caution if you use the free shipping option do not expect next day delivery. I used free shipping and it took about 8 business days to get my order which is what I expect from snail mail. My experience was a pleasant one and I will shop there again."
"The first sign that it's a bogus vendor is their "price match guarantee". I called to tell them that I'd found lower prices, and the person said he'd check into it and call me back. He never did. I placed an order anyway a few days later. The order was processed, then I received an email saying everything I ordered was on backorder. There was no indication of this on the website (unlike many vendors who tell you up front that something's not in stock). I called to cancel one of the items and get a refund. After 5 telephone calls ("You'll see the refund in 10-15 days", which is in itself ridiculous) over several weeks, no refund, and no clear indication of when the other items would be back in stock, I finally canceled the order and asked for a complete refund. I didn't receive the refund until I got my bank's representative to call them and tell them I was going to initiate a dispute. In short, a deceitful company and a pain in the ass. I also had to get a new credit card because I didn't want them to have my cc number!"
"Avoid this reselle, you order, they'll charge your card, and then the item will not be in stock, they will not credit your card back. Check online for many many more complaints filed."
"I ordered two spyderco knives from the blade shop on 2/11/10. Their prices were the best . Unfortunately , I did not check them out before ordering . The knives have not arrived , today is 2/21, no emails from them . Today , I tried to access the website and got a blank page . I called my credit card company , and lo and behold , the knives are on backorder untill mid march . The credit card company got the Blade Shop manager on the line and I am supposed to get a credit card refund for my 176.00$ , within 10 days . The problem with the website was " fixed 5 minutes ago , must have been the server ." It was mighty convenient , because I could not contact them .Apparently , my experience is typical of doing business with the Blade Shop . We shall see !! The credit card company assured me they will get my money ."
"Same story, I didn't read reviews first. Charged my card, knife on backorder, can't get a refund from them. Mastercard is supposedly going to credit the charge. DON'T BUY FROM THEM!"
"Same story as most of you. I ordered three items (over $300, total) and got the whole items-on-backorder routine.
No, I didn't research them first. Lesson Learned.
At 85 days from order to nondelivery, I contested it with American Express. (They have a 90-day limit.)
THAT seemed to do the trick. They couldn't fill the order so they refunded the money. Still can't figure out what their business is, but it wouldn't surprise me if all they do is take credit card numbers and see if they can get folks to get tired of the hassle and wander off without offering any acutal services or merchandise.
Not the smartest thing to do to folks who are ordering sharp-edged implements of destruction.
Bill Wolfe- - -Knoxville Tennessee"
"After placing an order for an instock item my cc account was charged immediately. Nothing arrived for two months. After calling several times I received an email response that the item was back ordered and was expected in days and would ship out immediately. After another month I contacted the Blade Shop by phone and asked them to cancel the order and credit back the money which they said they would do. They did not do it. One month later it had not been done so I disputed the charge with AMEX who investigated and credited back the entire amount. The upshot of all this is that I would be very careful about this vendor, their communication was poor to nil, their delivery was zero and their followup was non-existant. I would not come back or recommend them."
"DO NOT BUY from this dealer!!!! They are the absolute WORST internet dealer I have EVER dealt with!!!!
You Don't charge a card immediately for a knife thats on backordered and then play with my money for weeks before refunding the amount (which still hasn't happened)
They're policies stink and are not even realistic. Who treats their customers like that and expects to stay in business? They actually seem pleased with themselves on the phone.
Avoid these losers they're out to rip you off.
After checking around I found that their prices aren't good anyway. I made a claim with my card company today and will update this review when I have the final outcome.
It would be nice to see these dishonest, unprofessional guys closed for good. They're in business for the wrong reasons."
"SCAM ALERT I don't get caught by internet scam pseudo-businesses too often but this one got past me. They are pulling the classic scam, charge your credit card for merchandise that they don't have and then ride out the float on the charge while you wait for a credit. I'll file a dispute right away as these guys typically don't post a credit according to other reviews."
"this outfit is poison and needs to dealt with in a like manner. they need to referred to the fbi not consumer complaint boards. everybody is not lying on them. i have encountered the same bs as has everybody else. there is some smuck akin to the sorry punk in the wizard of oz, hiding behind a curtain pretending to be a real business. customers need to come together and bury this poser."
"I ordered a benchmade folding knife from thebladeshop.com, i did it becuase they had the best price on the item, however i should have listened to the reviews because they a HORRIBLE and IRRESPONSIBLE company, who had no problem billing my credit card instantly for something they never had in stock without so much as a "were sorry your order has been delayed" note. I had to email them and wait 2 days to find out THEY SOLD ME SOMETHING THEY NEVER HAD IN STOCK AND STILL HAVENT SHIPPED OR REFUNDED ME ALMOST 3 WEEKS LATER.
dont buy from these people, its not worth whatever it is you think you will save "