" My receipt said I was getting a
259112-105_UL Ultravation Air Cleaner 16x25x5 Merv 11 Furnace Filter Replaces 91-005
No where does it say Air Bear.
The website says
Description
Ultravation 90-006, 90-031 Air Cleaner 16x25x5 Merv 11 Furnace Filter Replaces 91-005
Now that I am looking at it closely, I can see it is a picture of Air Bear and deep in the description it says it is an Air Bear Filter.
I am disappointed. I feel I've been a victim of deceptive advertising. Buyers that it is NOT Ultravation.
I am giving the company two stars because they responded to my complaint promptly and said I was able to return the filter (But the company was not willing to cover the shipping costs. It cost over $13 to get it shipped to me and I was not willing to eat the shipping both ways.)"
"Very very happy. Couldn't find this part ANYWHERE, except here. Very pleased with the part."
"I was assured based on model number that cord was correct. Ordered, paid for part and shipping. Cord not even close to fitting. I can get refund of purchase price only but must pay shipping both ways. That exceeds the purchase price. #SlickCrooks "
"They take more money from your account than the product cost and you will never see the product or your money again."
"Parts Biz mis-shipped parts ordered for riding mower. Parts were clearly mis-labeled. I contacted them; "just pay shipping to return and we'll evaluate issue before refunding price in full". No thanks !!"
"I ordered 3 replacement spools for B & D electric trimmer (480-342801) Black and Decker #DF-065. They work for about 3 mins. Then the line becomes loosened up in the cartridge and quits feeding. Ggrrr. They LOOK like they should work, but don't. Of course, I'm 1 mo. past when I can open a dispute with Parts Biz according to PayPal. It was winter and I didn't need to use them until now. Will just eat it but will not order from this place again."
"I am a single parent on very tight budget. I bought used power wheel local that needed tires and a hub. I spent time reviewing online vendors and selected partsbiz.com. I asked online chat about parts stated in stock and what shipping I needed to use to get parts in time for my son's birthday. Well they then cancelled my entire order no contact made but email I'm on my fourth day of waiting for a refund and nothing please be careful using them customer service is terrible. Tom the manager said sorry......not a help to a 4 year Olds gift. I have emails and chat sessions saved if anyone needs verification. "
"Purchased a Kenmore Sears Washing Machine replacement washer timer knob. It was a better quality
than the original. Very happy."
"Bought a motor for a GE dishwasher from them 6 months ago and already the motor has died. They claim it was a brand new motor but I have a feeling they are selling refurbished or rebuilt parts!!!"
"I purchased a a Whirlpool Ice Maker Kit and was extremely happy with the price, the quick delivery, and the quality of the product. It was very easy to install and cost almost half the price of the other sellers, both local and online. You can bet that I will be returning there the next time I need to replace an appliance part."
"I was pretty amazed at the errors and the stonewalling I am experiencing. I ordered from the website what ThePartsBiz said was a replacement titled "Kenmore." I paid the price including shipping. What I received was not "Kenmore" but grill plates made by another manufacturer. The plates were one inch too long and one inch too wide. I emailed PartsBix, and they said this: "your model number is not listed as a good fit." However, no where was I advised of this. PartsBiz then insisted that I pay not only their shipping costs, but also the cost to ship back to them the wrong parts. I asked for a prepaid label to ship the parts back, and so far, Parts Biz is refusing. Since there is no phone number they provide, I cannot even talk to a real human being to resolve this amicably. Unless they resolve this with integrity, I will never use them and will be clear wherever I can be, including here, that they are not a reputable company if there is a problem."
"I was a little apprehensive about ordering from them for the first time but I shouldn't have been. I ordered a couple of vacuum bags to replace a bag with a blow out and had my order in hand within a week. The only bad part of the whole experience is that I just lost my last excuse for not doing the yard work. Am I an idiot or what!! I would order from this place again though so I guess I have a little "smarts" left in me. Thanks for reading this but if you'll excuse me I have to go do some stupid lawn stuff."
"Ordered an electric razer blade cover. The price was fair/slightly high, but this was the only place I could find it online.
Communication was excellent via email, shipping was fast. "
"Very pleased with my experience at ThePartsBiz.com! Parts received were exactly as I ordered and were shipped quickly. Price for the part was so reasonable, I ordered two and the shipping was much less than many other sites that seem to build profit into their shipping."
"I would like to thank Parts Biz for the order I have received on 10/26/2013. I was assisted by a representative through on line chat. The parts were exactly what I needed and they were very reasonably priced. I have seen the same parts on other web sites and the parts were very expensive. I would recommend Parts Biz to all of my friends.
Thank you,
Marilea Hamlin"