"I had a horrible experience with these guys. I'm convinced that good reviews of this "store" were written by TheCameraPros themselves. I'm sorry I didn't check BBB first - they have an extremely bad rating!

After I ordered a new video camera from their website, I received an email from them saying I had to call to verify my order. When I called, they told me the new camera didn't come with a battery or power cable. (?!!!) I thought the guy was confused, but then he confused me by pressing me into buying a battery and charger. When I received the product, it was in a beat up, opened box, with open software. A stock battery was attached, and an AC power adapter loosely thrown in the box. The camera already had videos on it. (They were filmed by an IT department of a production company in the Durham, NC area... Was your HD video camera stolen in April 2008?) I sent the camera back to these guys. They had the gall to try charge me a restocking fee! I promptly disputed the charge with my bank. I wanted a new camera, which they billed me for. I got an old, used one instead. The amount I was billed was nearly twice what was on the internet order receipt.

In the past few days, affiliates of TheCameraPros have attempted unauthorized charges to my card in several cities, amounting to thousands of dollars. My bank was quick to notify me, and I am contacting the police and FBI regarding the crimes this company is committing.

I wonder if they are buying products with stolen credit card numbers, then selling them to consumers through their websites?

My lesson - check a variety of independent online reviews first!!! Anyone can post anything to the web and make it look legitimate. "

"The Camera Pros are nothing more than a 'scam' outfit. They now go by the name of "The camera professionals" on the web. When I went to buy the JVC HD-110U the price on the web site was very low - why? "Oh, you want a lens with that camcorder". Never said anywhere that it did not come with a lens. With the lens it was about the same as others. All the accessories, ie... the filters, cases, tripods and lights were offered as a discounted package. They told me the Hd lens filters were $699 for three. When I received them and checked other places on the web that sold these exact filters, they were $29.99. The heavy duty tripod they claimed was worth about $700.00 turned out to be worth $35.00!!! And, to top everything else off they used my credit card to purchase Air India tickets. THESE PEOPLE ARE ILLEGAL, IMMORAL AND DOWNRIGHT THIEVES. THEY SHOULD BE ARRESTED AND CLOSED DOWN. ****DO NOT EVER PURCHASE ANYTHING FROM THESE CROOKS!!!"

"I saw they have the Canon HG10 camcorder in stock on their website for $399 which is over 200 less than anyone else. I was leary, so I called to verify that it was indeed in stock and that they sell items that are new and that it will included everything that is supposed to come with it. The person that answered the phone was rude, and I told him I am interested in purchasing a camcorder I see on his website. He asked which one and I said "Canon HG10". He immediately said "It is not in stock" and hung up on me! I tried to order it online, and it let me (I did not go through with the purchase), but WARNING:the website allows you to order items that are not in stock. I bet he would then call and try to upsell me to something else. What crooks!!!"

"I had been searching for a new digital camera, one with at least 10x optical zoom and image stabilization for a while. I decided on a Lumix DMC-TZ1 and found it for half of the MSRP so I jumped on it! Apparently because I shipped it to an address other than my mailing address they need verification. After being on hold for 15 minutes a woman answered. I told her why I was calling and was told to 'hold on', and waited another 10 minutes. I declined their add-ons, the guy was rude and hung up. No thank you, nothing! In the end they charged me twice (second charge dropped after three days) and caused an overdraft on my bank account. Luckily my bank (5/3 Bank) is wonderful and easy to work with. The camera arrived with (I think) everything in the package, but it doesn't look like original packaging. I won't buy from these people again, but if you're looking for a super cheap deal go for it...just be ready to be annoyed!"

"We ordered the Nikon Coolpix P4. They shipped us a damaged camera, then made us pay another $10 to send it back. We waited for 8 weeks while they claimed the cameras were on back order and due in anytime now. Finally we cancelled the order. Then we found the same camera for $20 cheaper at both Ritz and Wolf. The hold times are long and their customer service stinks! I would never recommend them to anyone."

"As everyone saying, stay away from this store. I call them, verify SR300 is in stock, USA warantee, riginal manufacture reseller package. All that was confirmed. Then I place order over the line and got email call in 48 hours. I refuse to verify credit info untill person confirm that item ready for shipment. They told me that once credit verified it will be shipped next day. I provide credit info, decline overpriced battery and insurance coverage and then they hangup. I cal l back 4 days later nd been told item on backorder, and I have no record that someone promiss ship it to me 3 days back. They also told that online status not working, and nothing they can do about my order. I need to wait. I definately will contact BB and American Express. This is scum and should be punished. I surprized American Express let them have account. I will try to do my best to change it"

"As soon as I received an e-mail acknowledging my order I knew something was afoul. What legitimate company would threaten to cancel an order if the purchaser did not call within 48 hours? I was asked if I wanted a battery charger for the camcorder I purchased for an additional $139 since it was not included in the price. Order cancelled. As the saying goes, if the price seems too good to be true, it probably isn't. What a waste of my time! Stay away. "

"As somebody mentioned, this store is a complete scam. I ordered a Sony hard-disk drive camcorder with the unrealistically attractive price. The confirmation mail told me to call back within 2 days. I called back the next day. The person answering the phone told me that somebody else will call me back on the purchase. No one called me back. Then I called the 800 number during business hour talking to a sale guy directly to place order on same camera. He pushed me to order the package with basic battery and other craps I don't need. When I refused to get the package, he said that the camera with the listing price comes with BODY ONLY, NOTHING ELSE COMES WITH IT. What a scam!! Avoid this company. Do not give out your credit card info to them."

" I ordered a Nikon 18-200 f/3.56 G ED-IFAF-S DX VR II Autofocus lens from their website. I made my call to confirm my order. I will not even comment on the attempts to sell me other stuff, for I am sure that is simply their mode of doing business. However, then I was informed that Nikon sold two versions of this lens and the 789.00 version was the cheap one with the plastic mount and if I really wanted the good lens that it would be 1049.00 and that one had a stainless steel mount and was really the high quality lens. I was amazed to hear this fabrication. I was absolutely certain that Nikon did not make two versions of this lens. They simply lied to me to get me to pay more money for the lens. Then the custumer rep hung up on me. Then I called back to make certain that my order was cancelled and the customer service rep hung up on me again.
STAY AWAY FROM THESE PEOPLE, THEY ARE FRAUD'S."

"This store is nothing but a scam. Tried ordering the D80 body and memory card with the usual runaround like other customers have received. Everyting is always on backorder then they try to talk you into making an overpriced purchase. How do these people stay in business??? It's also funny reading the "very satisfied" reviews on this site - they do not give any specifics about their orders. Seems to me like they're spamming their own reviews with false information.

I will be reporting them to the BBB for the trouble they've caused everyone. I hope they enjoy having future chances of getting a business license obliterated."

"I made an order from a rude sales person for a NIKON D-80 Body only for $499.00 from TheCameraPros.com. The website showed IN STOCK and still does. It said if I paid for ground shipping (ended up being $50.00) they would ship in 3 days and be here by Christmas (Wife's Gift). It also said if you called in, $25.00 off the listed price. I called for the discount and they did attempt to upgrade me and almost did, fast talker, then when I asked to confirm delivery by Christmas and total prices, I found I was not buying the $499.00 one I called on because it was on Back Order I was buying a higher price package. I told them I only wanted what I called on along with a 4 gig Hi-Speed card which I now have found out was OVER PRICED as well at their on sale price of $249.00.
I asked when the back order was to be filled and they told me Dec. 27th was the shipping date. I felt for the price I could wait.
No e-mail, No Reference number given.
I called back on the 27th, (My VISA DEBT CARD had not been hit to ask about shipping status, then was told it was moved to the 17th of January. Asked why I was not contacted, no response. I did ask for and got a Ref. number at that time from Customer Service.
After reading the reviews today on this website which was recommeded by the NIKON Forum I found. I called to Cancel my Order and I contacted my Bank to safe guard my account in case they try to run a charge through.
I also got the same BACK ORDER issues with ExpressCamera.com on a D-200 Body only order I placed for $549.00. (They just cancelled my order on their own claiming back order status). "

"These people are scam artists. I ordered a Nikon D200 and all the "accessories" that I was told were needed, and offered a great price. I twice reviewed the order with Jordan, ext. 208. Also confirmed that I would receive it in time for Christmas. Never recieved the product, emailed and called, now told by very rude salesperson that the camera "isn't in stock" but I could wait until January 17 when their backorder comes in. Of course I asked how they could guarantee Christmas delivery when the item is out of stock, and was repeatedly told that there is nothing they can do about it. I should have done more research first, now I see that I was one of the "suckers". Order has been cancelled, but I am concerned about them having our credit card info. DO NOT BUY FROM THIS COMPANY!"

"This is my second order with Thecamerapros.com. I ordered a camera and the website said it would be shipped within 1-2 business days. I wasn't surprised when I actually received my order 48 hours after I ordered it since that's exactly what happened when I placed my first order for a different camera. Both shipments arrived so quickly, and everything was exactly as ordered. I'm now going back to order another camera and camcorder from thecamerapros.com.


Order received 12/12/06"

"I was led to the store by pricegrabber.com. A Nikon D2Xs was advertised for $2,249 about 50% below the MSRP. I placed the order on line providing my Visa Card No. Within 24 hours I received an email asking me to call a 1-800 number to verify my credit card number. When I did call, the sales person tried to lead me to the same camera by telling me that the price advertised was for a plastic body, and that the magnesium body was selling for $4,000, and the plastic body was not a good camera. I put the order on hold. When I checked with Nikon, they told me they didn't make a plastic body camera. All their cameras were made of magnesium. Not only was this a cheap trick to lure customers with under priced camera gear, but it was dishonest as well."

"I had to cancel my order with another company (that gave me hassle) and placed an order with The Camera Pros. Due to the urgency of the merchandise, I chose expedited shipping and expected to receive it within the next two days following the day I ordered. But I received it less than 24 hours! What can I say? Everything about The Camera Pros is EXCELLENT. The price, the customer service, the billing department and the delivery!! I’ll buy from them again for sure!! "