"I've ordered several times from them with no problems whatsoever.
Their shipping is so fast, that you will typically get same day or within 24 hours.
The search features are much improved than what they used to be, although there are still some kinks to work out in it. I.E. You type in a product name, and nothing shows up. But if you type in the description of the product, you get the whole list. Semi-inconvenient but not a big
deal in most cases. The prices are pretty good for everyday low prices, but I must admit that they aren't as good as they used to be a few years ago. Product prices can be hit and miss, what I mean by that is they could be the lowest price on the net, or they could be among the highest. But the nice part is that they do have a pricematch guarantee, but I believe you have to phone in for those types of orders; which is a -. The only other caveat I can think of is that I little disappointed with their house brand food that I ordered.
When I write a review I always try to remain neutral. Even though I listed some negatives(I'm not going to pretend like this is a perfect world),ThatPetPlace.com is by far one of the best retailers I've ever dealt with online.
A+. "
"I've ordered from them many times, and my order has always been perfect! They ship very quickly and package securely. I always order my reptile lighting from them and never had a broken bulb. The prices are very good and the selection is immense!"
"Excellent retailer. Prices are very competitive. Shipping is quick and accurate. Very pleased."
"I believe this is my 4th order from this co. but my first review. This is a great co. to order from. The prices are excellent when compared to my local fish store. More than that though, the service is top notch. Ordered at 6:56 p.m. on 12/14/05 and order arrived 11:00 a.m. 12/16/05 (no special shipping was selected). That's 4* service."
"A great place to buy all sorts of pet supplies, including reptiles! Moderate to low prices, great website, great products and fast shipping & tracking. "