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Product & services pricing
2.50/5
Chance of future purchase:
2.50/5
Shipping & packaging:
2.50/5
Customer service:
2.50/5
Return/Replacement policy:
2.50/5

Verified
5/5

2021-01-04

Fast Cash

"Easy transaction... a little slow due to holidays but would definitely sell to them again. They paid top dollar "

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Verified
1/5

2021-01-04

No payment

"I haven’t received my payment and it’s been almost a month "


Verified
1/5

2021-01-04

No money yet

"It’s Ben a month and I still didn’t receive my money"

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Verified
5/5

2021-01-04

Quick and Easy!!!

"The process was quick and easy. "

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Verified
5/5

2021-01-04

Went well

"I sold some old textbooks and received a check back. No issues, decent prices. "

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Verified
5/5

2021-01-03

"Quick, easy and a great price!"


Verified
5/5

2021-01-03

Fast and Easy

"I knew exactly what I needed to do! Everything was explained well. I got my check in a timely matter!"

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Verified
5/5

2021-01-02

Outstanding Service

"I sent my textbooks via FedEx and ten days later received a check for the quoted amount. This was over the holidays and with covid too. Prompt outstanding service!"


Verified
5/5

2021-01-02

Without a hitch!

"Second time using textbook rush! Everything was smooth and they keep you updated! Will use again and highly recommend!"

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Verified
4/5

2021-01-02

Very good but...

"Ordering was 5/5. Delivery 5/5. But there was *no* confirmation email. Wasn’t even sure they’d gotten the order. Luckily everything was smooth but customer service nonexistent."

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Verified
2/5

2021-01-02

Didn’t state paperbacks weren’t acceptable

"Sent brand new paperback versions, yet they were sent back because they wouldn’t take anything other than hardback. We’re simply labeled as damaged."

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Verified
1/5

2021-01-02

Didn't buy back a book they originally sold

"Terrible experience. I purchased a used book from textbook rush which ALREADY had handwriting in it. After the semester when I attempted to sell the same book they refused to buy it back for the fact there was handwriting in it.

Even though it is obvious the writing is from multiple people, and multiple semesters, and the book is still completely good for use, the book was refused for "illeglible" markings in the text.

It is absurd that a book your company sold me with writing in it from at least two previous students was refused when the time came to sell back.

I emailed the company and explained the same issues. They didn't care.

Total waste of energy mailing it in the first place, and total waste of time dealing with this company.
"

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Verified
5/5

2021-01-01

Highly recommend!

"Very easy experience, my quote was accurate and my check was sent on time. Shipping was a breeze. Thanks! Will use again. "


Verified
1/5

2021-01-01

I never got my textbook shipped back

"They couldn’t take my textbook, so they never sent it back. So, I basically just got my textbook stolen!"

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Verified
5/5

2021-01-01

Fast service

"Super fast and easy service. Book was received and I received payment the next day. "

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