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Product & services pricing
3.13/5
Chance of future purchase:
3.13/5
Shipping & packaging:
4.38/5
Customer service:
3.13/5
Return/Replacement policy:
5.00/5

Verified
1/5

2021-02-12

THIEVES!!!!

"My 1/29/21 order has not been processed as of today's date (2/12/21) and no response from at all.

DO NOT USE!!!!!!!!!

Will soon file a complaint with the BBB.
"

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Rep reply posted 2021-02-12
A rep from Texas Precious Metals, JOSH.B, has responded:

“This customer's order was delivered to his apartment on February 4th, 3 days after he ordered. We have no idea what he's talking about.”


Verified
5/5

2021-02-12

Smooth transaction

"Received my coins and happy with them"

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Verified
3/5

2021-02-12

Still waiting for it to arrive.

"Been well over a week and no product. "


Verified
5/5

2021-02-12

Exact order prompt delivery

"Nailed it, quick delivery exactly what I ordered."


Verified
5/5

2021-02-11

Very professional

"I really like working with Texas Precious Metals. I had questions about ordering online which they answered quickly. They communicated the status well and when the shipment arrived at my house I was impressed with the packaging "

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Verified
5/5

2021-02-11

Great buying experience, and relatively quick shipment of goods.

"I used them for the first time recently and the buying experience was very strong. "

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Verified
5/5

2021-02-11

Great Service

"Received my silver quick despite the shortage at the time! Awesome service would recommend to anyone!"

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Verified
5/5

2020-08-24

Favorite place to order silver from!!

"I appreciate your selection of precious metals and the free shipping is always a bonus. Thank you for making my new passion that much more enjoyable."

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Verified
5/5

2017-02-07

Another perfect transaction

"Perfect as always.
Great people with which to do business.
"

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Verified
4/5

2021-02-10

Satisfactory Transaction, but ...

"Everything was fine for my 1st purchase. But I discovered i could have saved $$ if I would have used direct bank payment. This was not discovered until later. I got most of my info by calling, and they were very helpful. But wish the website would have been more comprehensive with more detail.
Still, I'll make them my goto for silver eagles. Good Job, Texas Metals.
"

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Verified
5/5

2013-12-16

Always Dependable

"I have been purchasing my precious metals with TPM for many years now. They always deliver my Silver on time! I will continue to buy from them! Thank you! I have been recommending you to my friends at wallstreetsilver at reddit!"

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N/A

Verified
5/5

2021-02-10

reliable company

"reliable company doing business with them for years"

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Verified
5/5

2021-02-10

Good experience

"Received quality product at a fair price in a reasonable time frame. Perfect. Particularly appreciate free shipping."

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Verified
5/5

2021-02-10

Great purchase.

"Excellent customer service "

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Verified
5/5

2021-02-09

Exceeded expectations!

"I placed an order through this company and another on the same day to test out customer service and shipping times. TPM was super easy to deal with, I could text copies of whatever information they needed and they shipped promptly in discreet packaging. The coins I ordered are gorgeous and they have earned all my business. The other company still has yet to ship."

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