ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
Verified Test Equity Inc. Shopper
Verified
1/5

2014-09-11

"If you request a quote rather than just placing an online order, be sure to note the clause in the quote regarding sales taxes. TestEquity seems to charge sales tax to every state. The quote you receive will only list the cost of the product, not shipping or sales tax. You will not discover that subtlety regarding sales tax until you receive the invoice, which arrives a few days after you receive the unit.

Also, if the unit is not in stock, be wary of estimated availability dates. When I placed the order on July 7th, the availability was forecast as July 22nd, That slipped a couple times to August 31st (a weekend). The unit finally shipped September 2nd. This may be an unusual situation, but if you have another retailer having the unit in stock for a slightly higher cost, this is a consideration.

Also, TestEquity's internal systems appear to be a bit antiquated. Unlike Amazon's proactive approach, getting status from TestEquity requires more customer effort via e-mails and phone calls.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-11-30

"These guys have a great selection of test equipment. I received my order very quickly. Everyone has the same advertised price for Tektronix and Agilent, so it came down to the free shipping and easy to use website."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-10-07

"This is the only place I shop for test equipment anymore. Their site is much easier to navigate than most, although it would be better if they could separate the newer models from the older ones, but its not like the manufacturers of the equipment do this either, so I cannot complain too much. The direct linking of data sheets and information on their product pages is very complete and their stock/ship times are some of the best in the industry."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A