"Pretty happy. Ordered a fridge and it turned up on time and the guys helped to carry it up the stairs which was very useful!
Found their website pretty damn confusing but managed in the end!"

"Overall unpleased.
Ordered a laptop from Tesco Direct in-store, was given incorrect information and advice by customer services on two seperate occasions on attempting to obtain a refund; they oppologised, however the inconvenience caused was great and cost me time and money. I reluctantly gave up after two travelled attempts to the store and after speaking to customer services decided to keep the item instead.
Despite this, I was pleased with the unbeatable price for this product."

"I ordered a few books from Tesco Online. The ordering process was very easy and the prices were unbeatable - at least half the RRP for a lot of the chart paperbacks.

After ordering I received an email to let me know that one of the books was slightly delayed for a couple of weeks, which meant that that whole order had been put on hold. As the books were gifts, I was a bit disappointed that they couldn't send me the books that were in stock in the meantime.

In the end, I had to wait until all 3 books were in stock before they sent the order. That would be the only criticism I have, as otherwise it is an excellent shopping site."