ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

  • 1
  • 2

Verified
3/5

2011-10-12

"Ordered 5 Lantronix RJ45 to DB9 Female Cable to DTE Device 6ft (SKU: 500-103), $9.75/ea and one Lantronix RJ-45 to DB25 Male DCE Adapter for ETS SCSXX00 (SKU: 200.2066A), $10.47. Inquired why the order was taking a long time to be fulfilled (1 week). Told SKU 500-103 was back ordered by 3 units and eta in one or two weeks. It's been over a months since my order (order date: 9/7/2011). Credit card transaction date: 9/22/2011, posted date: 9/23/2011. Status of order on TekGalaxy's website as of 10/11/2011: Open. WTF? Filing a dispute with credit card company on 10/14/2011 COB if not resolved. Tried e-mailing: no response after first couple of messages. Tried faxing to ***-***-****, fax does not answer.

Received a response from Technology Galaxy concerning this order on 10/11/2011. The e-mail sounded has an apologetic tone, so I am modifying my rating. Going to check if I can change the order and ask if they have the items in stock. (Changing all ratings to neutral.)
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
3/5

2009-12-04

"I purchased an 8-ft. Belkin PureAV HDMI-to-DVI Cable (AV52400-08) from Cable Galaxy that sells elsewhere for between $40 and $120 (MSRP) for $19.99 plus $8.95 for FedEx ground shipping. They sent me what appears to be a used cable in a baggie via USPS First Class Mail (much cheaper than FedEx). It was not adverstised as used and I was gouged for shipping. Still it works and it arrived very quickly (in 3 days). All in all a good deal."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2009-10-22

"Bait and switch big time!! I ordered 5 Lind brand car DC adapters (American made) model DE2035-1317 from Amazon.com. Technology Galaxy was the direct reseller chosen by Amazon. The invoice shows the Lind name and part numbers, but I received 5 piece of crap Chinese made units! NOT what I ordered. The price was the going rate for the Lind brand units, but I got shafted big time! Don't buy from these guys, and take another look at the Amazon company as well. Technology Galaxy says in their return policy that I don't get any refund on shipping, I pay to ship these pieces of junk back to them then they charge me a 15% restocking fee!!! Stay clear of this seller!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

  • 1
  • 2