"Paid for 2 day shipping and didn’t happen. Ordered last week and took over a week to get here. Called customer service and all she said. We can request refund but not promised. I will never buy from here again. "
"Battery arrived well packaged and in a timely manner. Thank you"
"All three of the customer service people I dealt with (1 on phone and 2 via email) were very quick to respond, had very good attitudes and provided succinct directions. Even though the replacement screen never worked properly for me, it was still a positive experience due to how your people dealt with it."
"Techorbits contacted me wright away. excellent follow up. Thank You! "
"You all took the time to figure out what happened with my package that you all offered to send me another one. All done in a timely matter. Def recommend to others. "
""Great service. Thanks." "
"A fast and easy to follow reply!"
"Very Good suppoprt all AROUND I WILL BE A RETURNING CUSTOMER "
"Fantastic customer service"
"Ordered a replacement IPS panel on the 8th, got an tracking number on the 10th, they never shipped the item. I was told it was "out of stock". WTF!?! How can you sell something you don't have?! Complete scam. Avoid them like the plague."
"I waited 6 days for an emergency screen, that I paid extra on the shipping for to have it over-nighted, just to get the wrong screen, and then have the company tell me they don't have the screen I actually ordered. I felt like they were really shifty, the woman on the phone had dogs barking in the background, her accent was bad enough! The dogs didn't help! I'm still waiting on the refund. I took pictures of the unaltered INCORRECT item as I was packaging it back up, just in case they try to pull something. STAY AWAY FROM THIS COMPANY!!!! I LOST A HIGH VALUED CUSTOMER BECAUSE OF THEIR NEGLIGENCE!!!"
"I placed an order for a screen which was for my Mac Book. Once the order was received, it was the wrong item. I have contacted the vendor multiple times to verify the item before purchase. Item was guaranteed to be an exact fit.
The Item that I received was for an older model MacBook and not at all the item I ordered. Upon contacting Newegg, they stated that the seller pulled the item. Should you not believe me please contact me at Joseph.Richard90(at)gmail(dot)com and I can provide you with the exact emails.
I am truly irritated with the lack of customer service from the representatives that have assisted and the way that this company provides service to customers. The lack of competency and incorrect part has resulted in the loss of a valuable customer and personal time. Thank you with all sarcasm intended. "
"This battery seller should be avoided!! I ordered a batter for a specific computer. They sent me a battery that didn't even have a model number on it. It just had a list of batteries that it replaced, none of which was the battery I told them I needed. When I tried to get a refund, I ended up going back and forth about a half dozen times with their customer service email asking me for information about the battery they sent me, which one would assume they would already have since I gave them the order number. I'm still trying to get them to accept a refund of the incorrect battery they sent me."
"Quick delivery, what I expected, complete with any return info I might need. "
"The order was cancelled, since the battery was out of stock.
But the payment was promptly refunded."