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Verified
1/5

2004-03-05

"Beware. I purchased system in January 2002 and have had constant stability problems, resulting in 5 clean reinstalls of Windows. Power supply died and after initially saying warranty was only valid for one year, it was replaced under three year warranty I had in hand.

System was still unstable so I tested RAM. One module was very bad and Target issued an RMA. But after I sent the part back, they said the warranty was "limited" and I would have to purchase a new module. Warranty never said memory wasn't covered and the module was returned with a sticker that said "warranty void if sticker removed." Well, the sticker wasn't removed and I would never buy from them again based on my experience.
"

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Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
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Delivering products on-time
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Overall technical support

5/5

2004-03-05

"I have done buisness with Target USA since they started in buisness.I have always been more than statisfed with there staff. They went out of there way many times to help me with problems I was having building systems for people when all they did was supply the parts.Their sales staff is extremly knowledgeable.Overall they are an exceptional company."

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Is trustworthy
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Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Resolving problems
Being knowledgeable
Being easy to reach
Making decisions on their own
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
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Verified
1/5

2004-02-24

"I ordered 3 Retail motherboard and they send me the defected motherboards with copied driver and manual Can you believe this? RMA are not a pain in the ass like they do.. FAX a form?! I sent Fax twice and 3 e-mails and did not get the respone
Like the guy below said they are the worse freaking worst scam artist! Beware! DO NOT BUY FROM THIS COMPANY

"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Being knowledgeable
Resolving problems
Making decisions on their own
Being easy to reach
Being trustworthy
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
1/5

2004-02-18

"Most of these satisfied reviews are fakes!!! They sell overpriced product which you can get elsewhere much cheaper and RMA are not a pain in the ass like they do.. FAX a form?! WTF?!
GOD, they are the worse freaking worst scam artist I have ever met! I know if something is defective or not because have been doing this ever since I was 15! now 31 and these freaks tell me that their Defective garbage works fine????
What did they say? Oh, the laughters! while they screw you over with restocking fee 20 percent?plus take all their time in the world to do so, we're not talking about a week, we're talking 5-6 weeks!!!
Now let's have a lie detector test here..
arsenalpc.com = target-usa.com?
Am I right?
For all you newbies who haven't bought from them before, don't!
People put on your thinking cap, if they screwed you with BS like restocking fee, give run arounds like very slow to reply/refund and act busy even when their not. bottom line, this company is just one bad apple even worse then a fart. I have a debit card and I am more then screwed, since whether they give me back refunds or not, I am at a complete loss here :(
They make money whether its junk or rocks out of the boxes, it just so morally wrong! I would be happier giving that money away without dealing with this bs! In other words, its better to forget about asking any refunds, it really isn't worth it! nor is it good for your health as it can really put you on flames realizing there is nothing you can do but rant!

from a very satisfied review hmm.."I ordered a bunch of parts from Target USA and expected to have to build the sysetm myself. When I received the package, I noticed that there was no way all the parts could fit in the box. Thinking to myself I'd have to call, I unboxed everything and discovered that they BUILT the system for me! (for free!) I was very pleased to find out that I didn't have to spend my Saturday afternoon building the system, I could immediately start installing the operating system and applications on it! Thanks very much."
sounds like them doesn't it? funny if they are so good, why doesn't the same apply to me? Is it because this is made up to scam even more unsuspecting buyers who have no experiences with this company whatsoever. Everyone gets screwed at least once before they know they are not what these satisfied reviews claim them to be! Oh well, just want you all to be more suspicious of their wrong doing and this is going too far, upping their rating is very illegal and if I am right, they should get sued really bad! for all the money they have stolen from us!

"

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Verified
5/5

2004-02-14

"very satisfied, had the motherboard i bought shipped the day after i ordered. got here 3 days later, and motherboard worked great. was one of the cheapest on pricewatch for it too."

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Overall quality of the company
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Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being trustworthy
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Resolving problems
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Being knowledgeable
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Being easy to reach
N/A
Making decisions on their own
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Overall customer service
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Customer service being knowledgeable
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Customer service being easy to reach
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Customer service being trustworthy
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Web site being easy to use
Speed of web site

Verified
1/5

2004-02-06

"HORRIBLE! HORRIBLE! HORRIBLE! Company has the absolute worst customer service in my past history of purchasing experience. I REPEAT, DO NOT BUY FROM THIS COMPANY, YOU WILL GET RUNAROUNDS. Also doesn't care about your business, just cares about your money, so don't expect to EVER get it back if something goes wrong!"

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Overall quality of the company
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Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Being easy to reach
Making decisions on their own
Being trustworthy
Being knowledgeable
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2004-02-05

"WOW i had no idea that anybody had any problems with this company. I HAVE HAD NONE and only one delay! I have been ordering from them for over a year now with only one 2 week delay. I have made probably 10 MB/CPU combo purchases in the last year and they are always on time and always what i ordered or better. And with only 1 RMA which was a fast turnaround. When it comes to reliability and consistency they have been the best in comparison to all others i deal with. In fact I try to order all my MB/CPU combos from them because of this. And thats not to say they are usually the cheapest price as well. So I am a little disheartened to see they actually have negative feedback here as I have none to post , only good. I always check a company out before i buy however i didnt when i first started dealing with them as it was a shipping time issue and i am on the east coast as they are. Yet i am glad i gave them the chance as i said, when i expect maximum results i deal with them! I also get good customer/tech support whenever needed and they always honor their pricewatch prices! And NO UPSELLING, CALLBACKS, OR BAITS!!! Now if you have noticed i never give ratings as it is a time issue. Yet as i was checking out another company i decided to look target up and saw some negatives. So i decided that with all the companies i deal with constantly these guys probably deserved my feedback the most! So if you havent tried them or are willing to try them again, i do vouch for them! And maybe they will get it right this time as everybody screws up at least once. And target thanks again as always and make sure you keep on track as you always have with me! I hope this helps both tagetusa and their wouldbe customers!"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Being trustworthy
Resolving problems
Being knowledgeable
Being easy to reach
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

Verified
5/5

2004-01-23

"Overall, this seller was pretty good to work with. If you need to talk to a real person, your best bet is to not work with their customer service department, but call technical support.

This company did send me a slightly different motherboard than the one I ordered because they were out of the kind I ordered. After, calling technical support they agreed to have Fed Ex pick up the mother board and send me a more appropriate replacement free of charge.

I also had a few other problems due to my inexperience with computer hardware, but technical support was very good to work with.
"

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Overall product shipping and delivery process

Verified
5/5

2004-01-15

"I ordered a bunch of parts from Target USA and expected to have to build the sysetm myself. When I received the package, I noticed that there was no way all the parts could fit in the box. Thinking to myself I'd have to call, I unboxed everything and discovered that they BUILT the system for me! (for free!) I was very pleased to find out that I didn't have to spend my Saturday afternoon building the system, I could immediately start installing the operating system and applications on it! Thanks very much."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
N/A
Customer service making decisions on their own
N/A
Customer service being knowledgeable
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
4/5

2004-01-01

"I purchased a barebone system from this company and recieved a used motherboard with no manual or driver disk, the first salesman gave me a hard time but another one gave mr the manual and disk, after installation the motherboard was obviously bad and I returned it, I again got a different salesman who gladly replaced the motherboard with no problems and stated if I still had problems to bring the system in and he would take a look at it."

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Likelihood of customer recommendations
Overall product shipping and delivery process

Verified
5/5

2003-12-29

"My purchasing experiences with TARGET USA have been wonderful! These guys will help you every step of the way. We have purchased from this merchant for over a year now with very good satisfaction. From My Experiences TARGET USA always honors the pricewatch prices they quote and give you quality products. Notice the day of the last order: Christmas Eve, 2003. Who was open around 5pm on Christmas Eve, TARGET USA WAS! I called up for memory and walked out with spekers, a video card and memory because their products and prices were so good. I will be doing business again with TARGET USA, thanks for your service guys!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
N/A
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

1/5

2003-12-19

"Absolutely horrible. Buy Xmas gifts, they say they have them in stock... for 2 days they say they have my order blah blah then they accept payment through paypal which i sent right after i took the order(2 day delay) THEN a few hours later I get an email saying "We sold out Seagate 80Gb 7200rpm SATA drives.
So we're not able to process your order #197129.
Your order was cancelled today." Still havent gotten money back, STEER CLEAR!!!!!!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
N/A
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
N/A
Delivering products on-time
N/A
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
4/5

2003-12-11

"Have ordered a couple times from this vendor - consistently reliable."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Resolving problems
Being easy to reach
Being trustworthy
Making decisions on their own
N/A
Being knowledgeable
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

Verified
1/5

2003-12-09

"I purchased an AMD XP2600+ and received it in inadequate packaging and with no packing slip. I installed CPU and it was defective out of the box, with most programs not running at all. I tried CPU in a second computer with same faults found. I RMA'd unit to Target-USA and they refused warranty, saying the die was cracked. This is untrue, I carefully inspected CPU and I do not believe CPU would POST if the die was cracked. It's my word against theirs but buyer beware. I'm out over $110 with these people."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Making decisions on their own
N/A
Resolving problems
N/A
Being easy to reach
Being knowledgeable
Being trustworthy
Overall customer service
Customer service making decisions on their own
N/A
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

Verified
1/5

2003-12-01

"I am disgusted with this company. The motherboard/cpu combo I ordered was not only damaged (pins were bent on the CPU), but it was also defaced as well (written on in magic marker). The CPU blatantly looks like a pull out of another computer."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Speed of web site
Web site being easy to use
Web site reliability