ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
2.50/5
Chance of future purchase:
2.50/5
Shipping & packaging:
2.50/5
Customer service:
2.50/5
Return/Replacement policy:
2.50/5


1/5

2020-11-18

Do not order from this company!!

"I got an email to try out some tactical gear for cheap. So I ordered the flashlight. It wanted me to order a headlight too. I wasn't going to get that one, but the sight ordered for me anyway. I had no idea of the hidden costs, that if you ordered something and didn't let them know you weren't interested in being part of their club you would be charged triple for each item. All they would do for me was give me a credit for their store. I'm sure I won't find anything there for $20. Not getting scammed out of anymore money!!!
Don't even open their emails!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

1/5

2020-07-17

Tactical pants

"I ordered a pair of pants on May 31 it is now July 17 and I haven’t received them.The CEO sent a email after I contacts them they said they would refund my money but 7 days later no refund and no email.I will never order from them again "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2020-05-20

Scam company

"Order a backpack on May 4th, I had to all fire a tracking number on May 10th. Dais it's been picked up by a carrier on its way to USPS on May 9th. Here its May 19th & USPS doesn't have the package & after 3 emails they won't respond to me anymore. 2 phone numbers listed either hang up after 3 seconds of ringing or message saying can't be reached at this time, try again later. I'm perri sure I got ROBBED. Don't waste your time with this scam of a business"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

1/5

2020-05-11

Don't even open their email ad

"I saw on my credit card today where they have billed me for $33.88 for something. Don't know what because I haven't ordered anything from anyone today. I'm beginning to think once you buy from them they charge you if you even look at something they are selling. I tried to contact them but no way to do that."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

1/5

2020-05-05

Do not order from this store

"I ordered a backpack over a month ago. I emailed them to cancel the order over 2 weeks ago. They created a shipping label that same day and told me it shipped. I check FedEx everyday and it has not shipped. Now they don't respond."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2020-02-29

Purchased a cheap test item to see if they could deliver. They failed.

"I ordered 7 days ago and it never shipped. Website said in stock. They don't seem to care or understand what it means to do business. I think it reflects poorly on their internal structure and leadership. I would buy any stock in this company, nor anything else having to do with them. They don't get it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

1/5

2019-12-29

Company in China selling as if they are in the USA

"Horrible experience. Shipping took over 1 month to get here! I thought the company was in the US but it was in China. I was giving a shipping app to track the shipping but the app was useless and was never updated I finally received the package after email the company 3 times. "


1/5

2019-12-18

TERRIBLE !!!! Don't purchase from this company

"Made in China, Shipped from China...its been a month since my order and I have nothing. Their response was that it takes a while for custom orders. Then an email saying that once it ships, I will be notified. Still nothing. I emailed again and their reply was, sorry, too late to cancel but its been processed and on the way. Still, no shipping confirmation.

Horrible service under the vail of "Tactical Store" and an "All American Company".
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2019-05-19

Poor turn around

"10 days after ordering and 6 days after billing, nothing short of a BBB claim got them to send a tracking number. The tracking number is also with a company out of China. So cannot really verify if it has really shipped or not "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

1/5

2019-05-13

G6 Tactical watch

"First of all ordered the watch mid February and received it 2 days ago 10th May 2019 the watch is actually an Zeblaze Vibe 3 HR which sells for 25-30 dollars on Wish.com and roughly the same price on Aliexpress.com. Custormer service is non-existent from these guys I tried repeatedly to cancel my order. I have ordered things from both Aliexpress and Wish and had them arrive in 3 weeks or less. The watch doesn't work properly the alarm doesn't work and I don't get message alerts. Spoke with Zeblaze they said send it back to the seller but the seller won't return my emails now that I have the watch and like I said it took 4 months to get the watch in the first place. PLEASE save you time and money and order this watch off aliexpress or wish authorized sellers of Zeblaze it is a awesome 30 dollar watch, it is an shity 80 dollar watch that is broken."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2019-04-18

Horrible service

"Worst company ever ordered a G6 watch after waiting a month to get they made me send pictures and video and still have not heard back from them it's been months this is the worst company I have ever dealt with please stay away from them they took me for my money products are from China and ship from China"


1/5

2019-04-15

Very disappointed

"Ordered g6 tactical smart watch over 2 months ago still haven’t received it. I have emailed them to see where the issue is because it only took them 2 min to charge my card... I finally got a responding email from them with a bogus tracking number... when I try to track it every other week it says the label was created for the package but that’s it.... they got a shipping label just to give me a tracking number to a package the have never even shipped yet"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2019-03-28

Stay Far Away from this company

"Placed an order for a G6 Tactical Smartwatch and my credit card was charged immediately with some initial e-mails to acknowledge ordering but then after a week and a half no watch. I e-mailed customer service and they said it was in progress and would be another 5-7 days before shipment. Do yourself a favor and check out their BBB rating with 78 complaints where people order stuff and never receive and get the run around to try and get their money back. I will be following up with Credit Card company and the FBI Internet Fraud Division. "This is a terrible company - Do NOT order from them. I am sorry I stupidly did not check reviews first!""


1/5

2019-01-23

You'll be sorry

"I ordered their Ultra Tactical Locks and an additional set of 'keys'. The extra keys were $18. The 3 locks were $90. I received 2 locks, one of which did not work....it was pretty obvious that it was used. I did NOT receive any extra 'keys'. There were NO instructions with the locks, I had to figure it out for myself.
They have NOT responded to numerous inquiries. If you purchase anything from them, you'll be sorry.

They take advantage of seniors and Vietnam veterans.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

1/5

2018-12-29

DO NOT ORDER FROM THIS STORE!

"I order a concealed carry holster for my husband for Christmas. It is literally a magnet with 2 screws. I also ordered 2 shirts for him. lol Dollar Store quality! DO NOT waste your money. Everything comes from China. If you want real AMERICAN quality, order from Grunt Style. I wasted $100 that could have been better spent. I as well should have read the reviews. BUYER BEWARE!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process