"It would be great if we could have security cameras in the steam lab and the playground if possible."
"I love this school the teachers are wonderful with my daughter. She is well cared for. They pay attention to the little things about her. The director and assistant director are awesome and have been very responsive to any questions or concerns we might have. I love being able to check on her through out the day. We are very happy here."
"The first 2 years were absolutely amazing but since the new director has come on board, the school is falling apart. There has been a massive teacher turn-over, at least of third to half of the students in my children's classes have left to go to other facilities and it is now a cold and unfeeling environment."
"Very responsive teachers and staff. The know my child's name and show an interest in her education. I really love this school"
"In the beginning the experience was extremely positive ... however, since the new director has been in attendance .... there has been a MASSIVE change in both staff and students. Almost all of the original staff has been let go or has voluntarily left; the remain staff is very unsatisfied, with many looking for new jobs. As for the student many have left to go to new schools because of the financial changes, poorer teaching and the overall oppressive environment that has come with the change.You do not feel as if you are part of a family anymore, you feel as if you are just a number and a direct means to money ... it has become only a financial institution; instead of a home that I have to take my children to."
"So far, I love the school. I love the posted videos, the ability to watch her grow and the security taken to keep my child safe."
"I have had nothing but positive experiences with the school and the staff. Our daughter loves going to school."
"I have loved this center for almost 4 years up until 3 weeks ago. Now my kids can’t grow fast enough to get them out. I am very disappointed in how the Preschool teacher handled my son. I understand that he is growing and I know he’s not perfect... but when you blatantly move his cot out of view from BOTH Cameras that seems suspicious. He also came home with a red welt on his face (turned into a bruise) on Monday Oct 7) this week and no one knew how it happened?!? I was told I would have an incident report the next morning and it’s now Friday... haven’t seen anything yet."
“Thank you for bringing this to our attention. Our children’s wellbeing is extremely important to us. Please contact our Customer Support Team at 888-678-4631 so we can discuss this in more detail.”
"We have been coming to this center for five years now and the teachers just get so involved with not just the kids but with what’s going on in the parents life and they really do become part of your family miss Amber at van Dyck and 14 needs to be greatly appreciated because if it wasn’t for her I don’t know where I would’ve gone through or what I would’ve been without her helping me throughout all of these years Thank you for your time. Jamie Zyla."
"I love this school and if there has been any complaints from my kids it’s been that the food is too healthy and not “kid friendly”’. Not a deal breaker by any means. We love our teachers."
"I have loved his infant 2 teacher Mrs. Filly and toddler 2 teachers Mrs. Vickie and Tanai. I can tell they really care for the kids and try to keep them entertained throughout the day. I do think menu options need an overhaul as some of the items I wouldnt even eat. Overall I enjoy the cameras and being able to watch my child on camera. I hope they keep improving the learning curriculum for the toddlers though."
"I’ve had a very good experience so far with the school. My only concerns would be the lack of communication with staff during shift changes. I communicate well with the morning shift at drop of but during pick up if the same ladies are not there I basically don’t have any reports on how my child’s day was. Also there are a list of education activities the school will do with infants on the website and I have not seen much of that displayed. Other than that the school is great. I feel safe leaving my little one with them and I love that I can watch my child on the camera and keep up with the activities/feedings when posted while I am at work."
"The old director was AMAZING and the reason we came back after 1 year at home with a nanny. It’s TBD how the new director will change things, though she seems nice. I’ve enjoyed every teacher we’ve met but I’m a little disappointed that the kids get screen time every day."
"Neither pleased or displeased. They excel at some things and fail miserably at others. Disappointed I can’t find a childcare that fulfills all my needs."
“We’d like to apologize for your negative experience at our school. We’d like to learn more about your specific situation - please call us at 888-678-4631. We look forward to hearing from you.”
"This facility has teachers that love to partner with parents to care for the children whether the kids have spd, adhd, etc."
A rep from Tutor Time - 8305 14 Mile, LearningCareGroupCL, has responded:
“We appreciate you bringing this to our attention. We work to promote a safe, warm and welcoming environment at our locations. Please call our Customer Service Team at 888-678-4631 so we can work to resolve this issue with the school.”