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Featured Review



Verified Tutor Time - 6340 Wedgwood Road North Shopper
Verified
2/5

2019-08-27

"Overall experience has been mixed, main concerns have been around short staff, staff turnover, and what seems to be disorganization around staff in each classroom, mainly around pickup and drop off times. Staff to student ratios are not always met. Food menu and nutrition also seems to be lacking in comparison to other centers."


Rep reply posted 2019-09-11
A rep from Tutor Time - 6340 Wedgwoo, LearningCareGroupCL, has responded:

“We greatly appreciate you taking the time to share your feedback. We’re sorry to hear that you have not been having a positive experience at your location. We are committed to providing a positive and safe environment. The concerns that you have mentioned involving staffing and ratios are ones that we take very seriously, and will be noted for further action.”


Verified Tutor Time - 6340 Wedgwood Road North Shopper
Verified
2/5

2019-08-16

"Most of the teachers are great (Brittaney, Jen, Danyel, Courtney), however, there are a few who barely talk to you. The high turnover is a little concerning too. I'm excited to see a change in the director/assistant and hope new energy will be brought in. The current management is/was a little standoffish and cold. The addition of Krysti (admin) has been wonderful, she's usually at the front desk and has brought a new, welcoming, warm vibe as we arrive/depart. We've debated switching day care centers because of the rising cost & fees and have found lower prices elsewhere. I think that will depend on what the new leadership brings."


Rep reply posted 2019-09-11
A rep from Tutor Time - 6340 Wedgwoo, LearningCareGroupCL, has responded:

“Thank you for taking the time to write a review. We appreciate your feedback, and are sorry to hear you had a bad experience with our school. We take customer reviews seriously, and would like the opportunity to talk to you in more detail. Please give us a call at 888-678-4631.”


Verified Tutor Time - 6340 Wedgwood Road North Shopper
Verified
2/5

2019-08-08

"Staff is responsive. However, a big miss with too much quiet time."


Rep reply posted 2019-09-11
A rep from Tutor Time - 6340 Wedgwoo, LearningCareGroupCL, has responded:

“We’re really sorry to hear about your experience. If you’re open to discussing this further, please call us at 888-678-4631.”


Verified Tutor Time - 6340 Wedgwood Road North Shopper
Verified
4/5

2019-08-03

"Overall we’ve been pretty happy. As previously stated we did struggle with interactions with one of previous teachers/staff members and questioned if it was the right place for us. We absolutely love Brittney and Jen and the gal that helps out in infant one (blanking on her name). I love seeing the info/pictures on the app and when our child is involved in creative activities."


Verified Tutor Time - 6340 Wedgwood Road North Shopper
Verified
4/5

2019-07-19

"Our son bonded to his infant teacher in a special way. More than two years later, they remain bonded despite him moving on to a different classroom with different teachers. Brittany is special and love by our whole family."


Verified Tutor Time - 6340 Wedgwood Road North Shopper
Verified
5/5

2019-07-05

"My family has had positive experiences at this school and have recommended it to other families who's children also attend at this time."


Verified Tutor Time - 6340 Wedgwood Road North Shopper
Verified
5/5

2019-06-21

"My experience has been good. Staff is always willing to respond to issues or questions."


Verified Tutor Time - 6340 Wedgwood Road North Shopper
Verified
5/5

2019-06-21

"Absolutely fantastic care and education. We have been SO happy with how our kids are doing at Tutor Time!"


Verified Tutor Time - 6340 Wedgwood Road North Shopper
Verified
4/5

2019-05-13

"My concern in spending extra money on “summer camp” especially last summer she would go 2 days a week and had to pay full price for it when being part time and never got to do any of the activities due to age. I’m not happy to pay extra for it this summer either as a lot of it is stuff they do with the school already. It’s an extra money maker to make up for lost income with teachers schedule having off in summers. It has made me actually think of changing schools too. Also the yearly price increase is sort of ridiculous. Sometimes during drop off it’s chaotic due to not being enough teachers. We don’t do it until 8 ish most days."


Verified Tutor Time - 6340 Wedgwood Road North Shopper
Verified
4/5

2019-04-12

"One of my biggest concerns is the turnover of teachers. Every week we read about people leaving. Brightwheel helps us stay in gauged with our teachers and child care but the level of use from teacher to teacher is wildly inconsistent. The amount of information given and activities updated shows how much the teacher interacts with children so you can really tell the more attentive teachers."


Verified
5/5

2019-03-27

My kids love it!

"Amazing staff and great programs!"


Verified
4/5

2019-03-27

Love TutorTime

"We have left and returned to TutorTime they are able to retain staff and really work to get to know the families. We feel welcomed and my son loves it there. The Director is flexible and willing to work with familes. I cant say enough good things about them. "

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Overall customer service

Verified Tutor Time - 6340 Wedgwood Road North Shopper
Verified
5/5

2019-03-15

"I have had a wonderful experience with this school from day one! All of the teachers and staff have made us feel so welcome and a part of the Tutor Time family. And they have all seemed to love and care for my child as I do. I feel as though he is safe here and that is very important to me. Not to mention all of the things he is constantly learning. We are grateful thank you!"


Verified Tutor Time - 6340 Wedgwood Road North Shopper
Verified
5/5

2019-01-31

"We love Tutor Time! We had a bad experience at another daycare facility and Linsey made switching to TT very easy and painless. She listened to all of our concerns and directly addressed how TT was different. There has been a noticeable change in our child's behavior, eating habits, and sleeping habits while in TT's care. It's almost as if he is at home, he is so comfortable. The infant room staff cannot be beat! They are so accommodating to our child's needs and you can truly see how much the care about him."


Verified Tutor Time - 6340 Wedgwood Road North Shopper
Verified
4/5

2018-12-20

"Everyone is great. Special call-out to Lindsay and Sam for keeping this place well organized. My daughter loves Miss Bree as well and has a special place in her heart."