"Love it! My kid has really grown and become independent through the care of the teach and staff to let him be himself and learn through play while being mindful of others. His prior school was over structured for the age and he was fighting to come to grips with himself and a rigid environment. Tutor strikes the perfect balance for Healthy child development."
"the kids have had a good overall experience. but there has been quite a bit of transition since we've been there. we had 3 different directors in 1.5 years. COVID caused more unpredictable change for the kids with teachers changing often. looking forward to more consistency going forward. current leadership and communication is strong and appreciated."
"Overall have a good experience with the school. The school's curriculum, teachers, child care, child development are very satisfactory."
"Generally, the teachers are compassionate and have patience for the children; overall, it is a loving environment. However, my concern is in the safely of my child; a recent incident involved my daughter getting injured on a framed edge that should have been child-proofed with edge guard protectors. Hopefully, they add this to the edge so it prevents from other children getting injured, especially since this is in the infant room where infants and sometimes the toddlers (under 2 years old) play."
"I have gone through three directors in one year. While the New current director and new assistant Director are doing well in terms of operations, I feel that I am not treated with the same level of respect as other parents. I already commented in the “how was your problem Resolved” section above. Basically we have donated several new items and never received the same level of gratitude as other parents who drop off old books. It feels like I am personally not liked, no matter what I do for the school."
"AMAZING. Everyone is so friendly and so happy to see my kid. We feel so welcome and taken care of. I love knowing that my little one is getting lots of tummy time throughout the day and that he's consistently with the same people."
"I'm very pleased with the experience our daughter has received at this daycare. We've been with this daycare for almost 4 years and love it just as much as we did in the beginning. We highly recommend this daycare to any family who lives in the area. The most important thing to us is our daughter feeling safe, secure and loved. The staff has consistently provided this from day one."
"Wonderful experience with this school.Although we have lost a couple clothing items, But that is ok."
"We love the school. Everyone is friendly & caring. My daughter is excited to go every day & is learning new things all the time."
"We pass by 2 other schools to drop our son off, we decided to enroll here bc of a trusted referral. Sadly, they no longer attend so we’ve considered leaving as well. We’ve been frustrated with moving classrooms with little notice (he’s now in his 3rd classroom). While I think having a 4:1 child to teacher ratio is ideal, there have been times at drop off where we’ve “put the classroom over”. The way it has been handled was awkward at best, I’m never sure if I have to wait for a new teacher or take my child to a new classroom. A few times, it even felt confrontational. I’m still quite upset that the school never took responsibility for losing an expensive shoe. My son has also been sent home in someone else’s clothes, so it makes me think that the clothes we send him with wind up in another child’s bag. We are now very cautious to only send our son in clothes/shoes that we don’t mind getting lost or damaged. I know that there are several really teachers who do take good care..."
"Everyone is friendly but staff is pulled in all directions. More staff is needed."
"Overall the staff has been friendly and great. Our biggest issue is what seems to be a organization problem. No one can solve our automatic payment issue, bottle times and naps times are all over the place, kid coming home in clothes that aren’t his. These all seem like details that just aren’t being handled correctly at least for us."
“Thank you for reaching out to us - we understand your frustration in the matter. Please reach out to our Customer Support Team at 888-678-4631 so we can help you with your concerns.”
"There has been a lot of disruption at the school for quite some time now. We have wanted so badly to give the school an opportunity to get right but it seems like there is a lot of staff turn-over, the previous teacher seemed to care very much about the students but always seems terribly frazzled & the kids were NOT doing anything curriculum related and there was hardly any communication to us, as parents. That indicates more than just a problem with the teacher. But as I mentioned above, based on the current teacher and her efforts, our hopes and confidence are returning. So, we shall see what the future holds."
“We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our school. Please call us at 888-678-4631 so we can discuss this matter in more detail. ”
"He has come back to us alive every day "
"Very friendly and professional. The teachers communicate through the app which is very key for us to know about our children. The facility is conducive to learning and healthy environment for kids."
A rep from Tutor Time - 24291 Avila , LearningCareGroupCL, has responded:
“Thank you for bringing this to our attention. Our children’s wellbeing is extremely important to us. Please contact our Customer Support Team at 888-678-4631 so we can discuss this in more detail.”