"The tour was great. They really made us feel welcomed and excited to have my daughters in the school"
"I love tutor time the staff I can tell love my son. The only this that really bothers me is tuition is expensive and the annual registration fee is a lot then they want you to pay a summer fee for a book back that my son will never use a t-shirt, water bottle, shirt, and playball I never asked for any of this it was just given to me. I’m really frustrated with all these fees shouldn’t our tuition be going towards all this."
"We love it! The staff is generally very friendly and willing to work with us. I have no concerns about the care my children receive. My children haven't seemed to retain much on an educational level but they’ve certainly learned quite a few social and physical skills. I’m happy with our experience overall."
"Overall, our daughter enjoys the school, despite us having a more positive experience at her previous school. I hope that this school makes a concerted effort to improve those lines of communications with the parents."
"Generally I feel like my child is well cared for. There have been issues but he is happy and learning."
"The staff is overall great. I truly trust both of my daughter’s teachers, Ms.Michelle & Ms. Pam. They provide daily updates and discuss how to improve her growth. I couldn’t have asked for a better team."
"The office staff I so warm and welcoming. I look forward to seeing them everyday. Evelyn is so kind and sweet."
"We have had a very positive experience. My children know all of the staff and are happy to go to school everyday"
"I like the atmosphere. We like that when theres a problem or concern its addressed immediately. My child has had a problem during some snacks so the offered to accommodate and give her a different snack. I like that they're on top of any issues as well."
"I was very impressed with the set curriculum this school has. They have structure and I receive communication daily regarding the things my children are learning."
"Our general experience has been Amazing and life changing. We have the pleasure of having Ms. Shanice as the VPK teacher to both my boys. I know my kids wouldn’t have it any other way and I certainly wouldn’t either. We visited many places before but we felt the safest and welcoming at this Tutor time. It wasn’t easy to leave my child crying because he was attached to my hip, but I know he was in good hands."
"Very caring. My son leaves happy."
"Overall staff is very friendly and I trust staff with my children. My children have come home complaining. We have utilized several daycares in the past that offered more things for the same or reduced price that we pay here."
"Great experience. My only concern is how often the teachers change. It’s always an adjustment for my child and for us. Also, almost daily I am told about the ways my child has misbehaved each day but rarely told about the positive things my child has done. While I’m happy my child is learning so much at the age of 3, I often wonder if my child is receiving enough “play” time for his age at daycare. Overall, we are satisfied."
"Number 1 question was ambiguous so I responded 'Don't Know' .but ......: I could not find the words to describe the director. I have not encountered another like her and I have had the opportunity to teach in about 10 different schools in Jacksonville. She understands the children, she is caring and particularly informative about the role she is in. I am speechless which is rare because your director is understanding, kind, effective listener, has a clear vision for the school, highly visible, consistent in her behavior, and visibly dedicated. She has helped me by pointing me in the right direction with my son and I have not been disappointed. The staff has.brought me to tears with the nurturing environment and the will to understand each child.I thank them for everything they do!"
"Great experience. I feel comfortable leaving my children with their teachers and knowing they’ll be taken care of. I do think the communication could be improved. Not just through the app but possibly posted upfront. We didn’t know they were switching rooms until the day before."
A rep from Tutor Time - 13734 Old St, LearningCareGroupCL, has responded:
“We’re so sorry to hear that your experience didn’t match your expectations. Please feel free to reach out to our Customer Support Team at 888-678-4631 with any further comments, concerns, or suggestions you wish to share. ”