"Our son has been enrolled for almost 3 years. We have never had a problem with this school. We are constantly updated on our son’s daily activities. He is learning every day and loves going to school and tells me he is excited to see his teachers and friends. We are confident in their covid protocols and the school is always very clean. We couldn’t be happier with Tutor Time!"
"Great experience and friendly staff. Mrs. Barbara has had a very active role in helping my daughter become a successful, happy, and friendly one year old while meeting her milestones."
"We could not be happier with this school. Our son loves his teachers, friends, and is growing developmentally and socially in leaps and bounds. I am at ease during the day knowing that my son is in good hands with teachers who are nurturing, patient, and truly love what they do. I receive many updates on the BrightWheel app and always know how my son is doing throughout the day. If I ever have a question, one of his teachers is always quick to respond. I recommend this center to other parents. Our son can't wait to attend school every morning. We believe that having our son be this excited for school at such an early age will be the foundation for his attitude about school for his life."
"I always feel comfortable dropping my son off at Tutor Time knowing he is in good hands. The teachers are always there to answer my messages or speak to me on the phone. The Director has added new programs (Spanish, Yoga, Soccer, Kindermusik) which is really appreciated by my husband and I. The extra activities help our son interact with his classmates on different levels. The director also sends letters out to the parents when there is a sickness in the school (lice or pinkeye) which I really appreciate. There is always open communication. My son loves is teachers, Bridget, Victoria, Jenna, Megan, Jenna and Alexa. He mentions there names at home at gets so excited when I tell him we are going to see them. I always feel at ease knowing my son is in their care all day. My parents, who have picked my son up several times from daycare, also mention how friendly and warm the teachers and director are. We couldn't be happier with Tutor Time."
"I have had a great experience with this school. My older children attended years ago and it is nice to be able to send my son now. I looked at other schools but I didn't get the same vibe I got when I came to your school."
"This tutor time has truly been a great learning experience for my daughter. A big thank you to Barbara & Bridget. Always keeping me updated with ariella and her milestone steps. Highly recommend tutor time in Holbrook! They treat your children like they’re own"
"If I could give 0 starts i would. My daughter started going there on Sept. 2019, on her 3rd day there I got a call/voicemail from Julie that she had "fallen, got a small scrape but it is not an emergency, she's fine and playing" when I heard the voicemail I immediately informed my husband so he could call them since I was at work. When he called the place he was told she was fine that it was a small scrape and she hadn't even cried. He asked if he should go get her and they told him that it was not necessary to just go later. When he picked her up, she had a band aid on her forehead, when they got home and pulled the band aid out, my daughter had a big open gash with blood in it. When he called me and I called her Doctor I was told to immediately take her to the ER, on our way there we called Tutor Time again and they did nothing but to apologize and said the teacher was gone for the day and they were not sure of what had happened. My daughter ended up getting stitches and also her nose started bleeding. And there was also blood on her clothes, which btw they had told me she didn't bleed. According to the doctor she must have hit her nose on the wall when she hit her head. My daughter who is 4 and speaks very clear explained to me several times what had happened, that she was getting up and her feet got tangled and fell and hit her head in the wall and on the metal thingy between the wall and the door. She also said the teacher got mad and started yelling to the kids asking who had done it? who had pushed her? and that she told her no-one did that she just fell. She also said the teacher was upset because she had to go to her other job and was now late and the other teacher had to come in. The next day we met with them (Teacher and Mary), no real answer was given to us except for an apology. They said "this will be a learning experience for us" and that next time they will know to inform parent more clearly about it. On that day they gave me a copy of the incident report and I realized the call to me was made almost an hour after it had happened. When I asked about this they said they weren't sure why it took that long. My husband and I asked them what background in healthcare did they have to assume that she did not needed to go to the ER? that she was okay? are they doctors? is there a nurse on staff? NO! they simply said that they based it on their judgement. On that Sunday Julie called to ask what had happened at the meeting on Friday and apologized, she said she had not been there because she was at a meeting Thurs & Fri. and therefore was not aware of the situation, which I don't understand how if she was the one that called us on Thursday?. This happened on Thursday Sept. 19 2019 and after reading about all the abuse going on in this location I decided I should warn other parents before they pick this place. Apparently this place is under investigation because of child abuse (check the OCFS website). Also check the yelp reviews, the kid's mom explains what happened and how her child was abused. Btw I am still waiting for my refund."
"I really like the care and education my son receives. He is building his vocabulary and social skills. Staff is nice and I feel my son enjoys participating in activities and socializing."
"Video of my child being abused. Teacher still works there!!
Last week thanks to a staff member being the voice of my just turned two year old, the staff member reported my child being terribly mistreated by his teacher.
my husband and the district manager watched the video and had to see our innocent baby being grabbed by the mouth and her shoving his little head backwards. His neck whipped backwards so violently. She then continued to hold him by the face with his head all the way back scolding him because he spit his Cheerios out.
CPS (child protective services) and the local police department are now investigating the case.
The sickening part is that the school has decided to keep her teaching young kids and feel she can be retrained. They said she will stay while being investigated.
We all watched the same video are you kidding me???? You stand behind a grown woman hurting a child and not a baby?????
I am beyond disgusted. There are other violations against this school for child abuse. They are sweeping this under the wrong and families have no idea. How is this allowed?? Other connections to individuals who have worked at both the Holtsville location and Ronkonkoma location and reached out to me telling me how they witness child abuse and no one did anything about it.
I pray Connors story gets passed and this place loses their license. This is disgusting. Please don’t support it and understand that we got lucky that he had someone stand up for him, you may not be as lucky. Feel free to message me with any questions.
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"Amazing!!!!Julie is phenomenal Susanne is Phenomenal I trust all of the teachers who care for my son and have not a single bit of doubt that this was the perfect choice.I will definitely enroll my future kids here when the time does come."
"It is a decent school. I have a few minor complaints but otherwise it’s been fine. The price is getting to be too much too."
"Tutor Time of Holbrook has provided our family with a valuable experience. Our son started attending when he was three months old and went through the entire program. This will be his last year, as he is completing fifth grade and will move on to Middle School. The directors and teachers have always been responsive to the needs of my family and have helped us solve problems whenever they arose. We were a team for the past ten years. The curriculum helped our son excel academically, socially, and emotionally in Elementary school. Overall, this was a very positive experience for our family. We are very happy with the choice we made."
"We have been nothing but happy with the director and the teachers at Tutor Time. My son has the best time at daycare every day and I know he is well taken care of and loved by his teachers as they treat him as if he were their own. His teachers keep me updated on everything that goes on with my son every day on the Brightwheel app. It is wonderful to see him smiling and having fun every day. He is advancing because of the staff at Tutor Time."
"Everybody from the directors and teachers care about my child and plate warm and nurture to her."
"Overall I do love the people my child interacts with"