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Verified Tutor Time - 8333 Poplar Tent Road Shopper
Verified
3/5

2019-06-21

"We’ve been using a Tutor Time for many years. The care used to be remarkable but over the past 6 months the school has taken a terrible turn. Teachers are inconsistent and child is often in various rooms. There’s no way to ensure his education is on a continuum when he’s always with a different person. Teachers frequently can’t answer basic questions about my child’s day. There’s always a new cost tacked on for something that’s not tangible. It’s very sad to watch an amazing school slowly dissolve into something that’s only about the money. And the price is well above others in the area for the service now being provided. I was once willing to pay for it when the care was exceptional but the care is subpar now and definitely not worth the tuition cost. A few teachers there are wonderful but they aren’t my child’s current teachers. They are the ones that greet us happily in the mornings. I’m never worried for his safety there but I expect more from a school that was once so great."


Rep reply posted 2019-06-21
A rep from Tutor Time - 8333 Poplar , LearningCareGroupCL, has responded:

“Thank you for taking the time to write a review. We appreciate your feedback, and are sorry to hear you had a bad experience with our school. We take customer reviews seriously, and would like the opportunity to talk to you in more detail. Please give us a call at 888-678-463.”


Verified Tutor Time - 8333 Poplar Tent Road Shopper
Verified
4/5

2019-06-11

"I'm concerned with the overall rising cost and the fact that the families are constantly requested to donate more toward the activities of the classroom, on top of anything the faculty deems appropriate for the staff. There seems to be a constant request for funds so the teachers feel they are appreciated when in retrospect this is part of a job well done."


Verified Tutor Time - 8333 Poplar Tent Road Shopper
Verified
4/5

2019-05-24

"I would love to see a change in the billing practices- my card runs every week for the charges but I absolutely hate getting the account overdue notices. Change the billing or payment practices please!"


Verified Tutor Time - 8333 Poplar Tent Road Shopper
Verified
5/5

2019-05-11

"I love Tutor Time. My ten year old loved Tutor Time when he was part of the preschool program and my two year old loves it now. I love the directors. I love the teachers. The level of care is outstanding. I hate the price. I think it costs too much. And the tuition rates have increased several times in the two short years my toddler has been at Tutor Time. I know the staff at the center do not control this so I try not to blame them. But for the people at corporate and the regional management - stop looking at my son like he's a dollar sign."


Verified Tutor Time - 8333 Poplar Tent Road Shopper
Verified
3/5

2019-05-03

"The teacher's customer service has gotten better, so whatever was said to make them a little friendlier, keep it up. No matter what role you play at that school, where you are or what you are doing, the teachers/staff should always greet a parent or tell them good bye. Hold doors for parents as they're walking in. Little things-the teachers there were in some ways kind of stuck up. They would walk right by you and never say a word. Sit at the front desk and act like you're not there. Walk in front of you, see you coming in the classroom and shut the door- just rude. But, that's gotten a lot better, so I appreciate that."


Verified Tutor Time - 8333 Poplar Tent Road Shopper
Verified
4/5

2019-04-27

"With the increase in cost from year to year, our family doesn't seem to get a break in spending even as our children get older. Typically the cost would decrease but that is being offset by the year to year increases. Furthermore, families are requested to contribute to classroom and staff activities which drives totals higher still."


Verified Tutor Time - 8333 Poplar Tent Road Shopper
Verified
5/5

2019-04-19

"It's a wonderful school and we couldn't be happier!"


Verified Tutor Time - 8333 Poplar Tent Road Shopper
Verified
5/5

2019-04-12

"Great school. I'm always recommending it to friends and neighbors. The teachers and directors really care for the students."


Verified Tutor Time - 8333 Poplar Tent Road Shopper
Verified
5/5

2019-03-29

"We love the school. My son is doing well and has learned so much in just a short amount of time. The teachers love him and he loves them.My only other thought is that some of the food is not always fit for the age group. Not many 2 year olds eat tuna fish and kidney beans. My son winds up not eating much and then comes home hungry. I am paying for the food, but because of what is being served, he's not always eating it. Granted, he's a little pickier than most, but tuna fish and kidney beans are a little much for a 2 year old."


Verified Tutor Time - 8333 Poplar Tent Road Shopper
Verified
4/5

2019-03-29

"I love the teachers and staff and the education is great. Everyone is very caring and professional. I have a hard time with the price. The rates are supposed to decrease every year as the children get older but they keep increasing the price so you never get a break. There seems to have been a price increase twice in the last year. The price is astounding."


Verified
5/5

2019-03-27

Great Daycare Experience

"I love the connection and communication between myself as a parent with all of the staff. They are easy to talk to and very reliable. I feel safe leaving my child there as I work.

My child absolutely loves it there!

Stop looking for a daycare! If you discovered Tutor Time you have found your next daycare!!!
"

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4/5

2019-03-02

Great School

"I was very worried about sending my daughter to daycare. She was watched by family until she was about a year and 3 months old. She started in Tod A and I immediately felt relief after her first day. Her teachers loved her and truly cared about her. Her current teachers show so much love towards her too. Overall I love this school but there are cons. I will have to probably take her out of this school before she gets to age 3-4. The class sizes are crazy big! They always stay in ratio but the classrooms are so small for the amount of kids in them. I am an educator and I know how hard it can be to teach a large class. Imagine 24 4 year olds in one classroom... trying to teach them. It’s crazy! I don’t care how many teachers are in there, that’s a lot of 4 year olds in one room. Also, the teachers need to be making more! These ladies work so hard and take such good care of these babies. "

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Verified Tutor Time - 8333 Poplar Tent Road Shopper
Verified
5/5

2019-01-17

"My general experience has been pretty great."


Verified Tutor Time - 8333 Poplar Tent Road Shopper
Verified
4/5

2019-01-03

"My children enjoy it here & that is important to us."


Verified Tutor Time - 8333 Poplar Tent Road Shopper
Verified
2/5

2018-10-25

"I think Tonya and Natalie are great! If they were my child's teachers I'd be ok, but since they're not, my experience with the teachers has just not been as pleasant as I'd like. But I don't have to go there all day everyday, my child does, and she seems to be ok with everyone. So I've stayed at the school this long for her and that's what matters. I think the teachers need to get better at their customer service and for the price I pay for her education, I'd like to be impressed with her learning and with the teacher's curriculum and style, but I'm not!"