"Had to change my shipping address and Kenneth was SUPER helpful and prompt! Excellent service... five stars across the board."

"Thank you to Kenneth who very quickly and easily helped me with my issue of a defective item.
Thanks again!"

"Great customer service problem resolved in less than 5 min. Would def purchase products from this company again."

"I purchase an Icon bluetooth speaker from toccs and it worked great but the usb connector came loose. The are in the process of replacing it and it only took a short online chat with Kenneth to get it replaced. "

"I lost an accessory for a product I bought from them. I wanted to know if I could purchase replacement pieces. Instead, they offered to replace my entire order. I am floored. "

"I found the customer service excellent, they helped me resolve my problem straight away. I would highly recommend them as an honest company to buy from. Thank you"

"Excellent customer service! I had a problem with a living social voucher I bought for one of their products. I emailed toccs for help and a rep very promptly responded with a solution. Thank you!!!"

"TOCCs support has been great. Kenneth is the man. I have talked to him on weekends and during business hours. He has always been very professional and prompt with answers."

"I had purchased 3 Living Social vouchers for the 3 power wallets - one for myself, and 2 for my daughters. When I tried to purchase all three, I had wasn't able to do on the website. Therefore, I purchased one for myself and decided to just print my vouchers as gifts for my daughters and let them order themselves. I placed my order on Nov. 10. As of Dec. 1st, I had still not received my order, so I emailed customer support.
Imelda Zavala promptly responded with order and tracking information. On Dec. 4th, I went to the Living Social site to print my gift vouchers only to find that 2 out of 3 vouchers had been "marked as used by the merchant." The only one marked as unused was the voucher with the code that I had used to order my own power wallet. I then contacted Imelda once again; she immediately responded. She was able to place a manual order and have it shipped to my home with shipping waived.
This is excellent customer service on her part and on behalf of TOCCS. I was getting very frustrated with the order process, but she rectified the situation greatly.
She should be commended for her service."

"The worst company I have ever dealt with. Was sent an empty envelope in the middle of October. I asked why, never got a reason and said that they would reprocess the order. Here it is December 2nd and still have not received the item. Their customer service is awful you can't even talk to someone on the phone, it has to be on live chat or email. "

"I had a voucher on LivingSocial and it had expired. I live chatted with Imelda and she was most helpful. she was able to manually put through an order for the item to ship to me and use the expired voucher. I rarely experience good customer service such as this, where someone will go the extra mile to help. Kudos to Imelda. Thank you very much.!!!"

"I never received my product, i contacted customer service and they put in a request to have it replaced right away. I really appreciated that!"

"Ran into a technical issue while placing an order, but the online live chat support person (Kenneth) was awesome. very happy with the help he provided"

"I recently purchased some FEATHERBUDS from TOCCs that didn't work when they arrived. I went to the webside and didi the online chat with the service rep and he promised to send a replacement pair right away. I don't even have to return the broken pair. I call that GREAT customer service. "

"great customer service. helped me out and was very friendly along the way"