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Verified
5/5

2018-12-21

what in the holy shipment

"shipping prices could be better but well see who the product is"

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Verified
1/5

2018-12-14

"never received the order conformation, could not get in touch with the customer service, never got the shipment notification, the order still did not arrived."

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Verified
1/5

2018-12-15

Misrepresentation & Miscommunications

"Refund/Exchange- Additional cost- $45+$15=$60...I can accept the length of 1-3 months of receiving items. However, when making contact through there website, they do respond but don’t Read/Listen. I expressed my concern about size chart misconception and the size not fitting. They responded I should of used the chart? Ummm, I did... then I asked to exchange and they said $45 charge. I said ok I will pay, just need to change size. The said, I can keep the items at no charge?!? Umm, I said Ok to pay I need to exchange, where did they get I would like to keep an item that doesn’t fit? After a week of going back and fourth, they finally gave me a return address with instructions to notify them with tracking number. When I did, they responded with an additional $15 deduction. I said very kindly to them, wow that’s a $60 charge for an exchange, I then asked for a refund instead, out of fear to be charged another $60 for the new items to be sent out to me. I did express that I have never seen so many charges for item Refunds/ Exchanges... Their reponse Lol! Was - that they could refund the $15 and I can keep the items that don’t fit ....ummm once again- what do I want with items that don’t fit and when did I ask to keep them or a $15 refund. I had to keep sending them pictures of our conversations - I truly believe that they scan through our conversations and don’t actually listen to their customers—-Like the title says misrepresentation & miscommunication. I have a copy of all discussions with them, happy to share if anyone wants them.."

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Verified
4/5

2018-12-20

Quick & Simple

"It was great, I found everything I needed quick and easy"

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Verified
5/5

2018-12-17

"Site was easy to use and the prices were outstanding!"

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Verified
5/5

2018-12-17

CATCH THE WAVE

"AMAZING EVERYTHING LIKE I ASKED ,..."

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Verified
4/5

2018-12-16

first timer

"just purchased 3 kids watchs looking forward to getting them and trying them out. "

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Verified
5/5

2018-12-14

VERY CUTE

"Love the boots and the price but was shocked with the shipping price and the long wait to get my cute boots."

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Verified
4/5

2018-12-13

Very nice for the price! Runs small

"Very nice product but very small. I am attempting to return and buying larger sizes. I hope customer service is prompt with my return instructions. Also, I was suppose to receive free delivery and it did not show on the invoice, they charged shipping. "

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Verified
5/5

2018-12-13

QUICK

"Found this capecoat a couple of years ago, but went to order it, it was out of stock. Decided to look to see if I could find it. I found on a couple sites, but couldn’t understand sizing. Found on here, easy read. Ordered, bam, bam, done. "

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Verified
5/5

2018-12-13

"First time ordering but i think my shops here.She is the one that gave me her list with your name on it.Thank you in advance!"

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Verified
5/5

2018-12-10

great stuff

"Really good website- looking forward tom getting my jacket for Christmas"

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Verified
4/5

2018-12-10

Prices a charm in whatever note you spend in !

"So far all I can comment on is the site and the pricing as I have only just ordered. The site is reasonably easy to traverse, the prices are excellent and far beyond just competitive. The products are current. There are a few minor issues with items that come in multiple colours/designs. It is often hard to equate a number in a drop down box with a set of pictures that don’t relate to those numbers in anyway like the pictures, which have no numbering.
Now just to wait and see if I get it in a good timeframe and if they are as good as they look.
"

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Verified
5/5

2018-12-08

"I am very pleased to find out about TIDEBUY.com the prices are great thank you very much"

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Verified
2/5

2018-12-07

Help too big

"I ordered two outfits one fit well the other was so much material for a plus size person. I have no information to return it. No customer service is available to help me. So I am stuck with this product. other wise else is ok."

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