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5/5

2003-07-17

"Superior help and superior product and competitive prices. Would definitely use again in the future and would recommend to any friend or family of mine."

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Delivering products on-time
Delivering products damage free
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5/5

2003-06-10

"I was looking for a way to completely customize a PC system to my own specs, without dropping too much money. Tantus provided just what I was looking for. they provided valuable help in choosing the right components for my needs. after the sale, they were very helpful and knowledgeable when I ran into a problem, of my own fault. they have pretty good prices, and a solid, high quality selection. I would definitely reccomend Tantus to anyone who wants a great machine, especially one of higher caliber."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being knowledgeable
Resolving problems
Being trustworthy
Making decisions on their own
Being easy to reach
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-03-25

"I am very pleased that I chose Tantus Computers to build my dream machine. They were extremely helpful when I was ordering and answering my questions. They have a wonderful website that is very informative and user friendly. My machine is absolutely beautiful. Very detailed and shows pride of workmanship. This company REALLY built my machine as if they were building their own. They kept me informed as it was being built. They responded quickly to my emails. My phone calls were answered during business hours by a real person. If you are serious about a high end machine then do yourself a favor and look into Tantus Computers. I have nothing negative to say about them. I felt that the shipping container was more than adequit. It was shipped from Pennsylvania to Arizona. Double boxed inside a whole lot of packing popcorn. I am now the proud owner of a very high end computor and in my opinion built by a very reputable and VERY honest company that other companies that are in this business could take a lot of pointers from. I will definitly be recommending Tantus Computers to all my friends and family. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being trustworthy
Being knowledgeable
Being easy to reach
Resolving problems
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2003-03-12

"Excellent pre-sale advice in configuring system. Computer was well packed and shipped when promised."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Resolving problems
Being trustworthy
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-03-02

"Very good pre-sales service in helping to configure a system. Good speed of delivery (took a couple of days longer than I'd expected to build the system). Credit card sales are only through PayPal, which is a major inconvenience; these guys would be my exclusive source for machines (especially small form factor Shuttle PCs) if they accepted credit cards directly."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status

5/5

2003-02-11

" Buying the case and associated parts I needed was a breeze. Very refreshing to actually have someone answer the phone when I called for support. I called several times and always had a person on the line within 2 or 3 rings. The case Mod I got from Tantus is jus plain awsome. Could not have asked for a better buying experience."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Resolving problems
Being trustworthy
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-01-21

"Excelent service, knowledgeable and helpful staff, timely delivery, reliable computer."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2003-01-02

"After doing a "google" search & comparing Tantus Computers to all others (i.e. alienware, voodoopc, etc.)in terms of products and prices I felt it was the best deal. After placing my order I was in constant contact w/ Tantus. I found them very knowledgeable & helpful. Recived the computer in the time frame promised and everything worked as advertised. Couldn't be happier!!!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Resolving problems
Making decisions on their own
Being knowledgeable
Being trustworthy
Being easy to reach
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2002-12-30

"I purchased a computer from Tantus for the use of a high-end PC I could use at home for editing movies, graphics work, other business functions, and some intense gaming on the side. My every need was considered at every point along the way and I was presented with a wealth of important information to facilitate my purchase both on the website and through phone conversations. Every aspect of my purchase was both painless and quick, and the personal attention and support that was given to me along the way and after the fact was very appreciated. I would recommend to my friends at home and work for any need. Thanks!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Resolving problems
Being easy to reach
Being trustworthy
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2002-12-19

"Great system! I went to all the "big" computer builders, but none could offer the type of computer Tantus did. Dell offered a twin hard drive set up, but only in 80 GB sizes, and it was much more expensive than Tantus' twin 120 GB PC. I recommend Tantus to everyone who wants a powerful PC built the way they need it."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2002-11-09

"I wanted a powerful PC for broadcast video editing and got more than I'd hoped for. But I was equally blown away by the way Tantus does business: they just love to build awesome computers and to make their customers truly happy, values I'd thought long extinct in the dog-eat-dog computer biz. They've earned my trust and deepest respect.

The ordering process was a smart dialogue that optimized the choice of components and made me feel like a collaborator rather than a buyer. Four stars and kudos to Tantus. This is the way to go.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall technical support
Resolving problems
Being knowledgeable
Being trustworthy
Being easy to reach
Making decisions on their own
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

5/5

2002-11-06

"Great, very straightfoward website... product exactly as described, great quality with a price much better than the competitors. i am very pleased with my purchase and am especially happy with the customer service that is available... much better than my Dell Computer experience by far! "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Making decisions on their own
Being trustworthy
Being easy to reach
Resolving problems
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use

4/5

2002-10-30

"Tantus provided me with a quality machine at what I considered a competitive price. Their e-mail customer service was top notch.

My only complaint is their shipping. It took way to long for them to get my machine into my hands while my money was in their account. In addition, the packaging was from "Mail Boxes Etc." and not fitting a $3000 machine. It did make it in one piece, and nothing was damaged.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2002-10-29

"We had our computer upgraded with assistance from Tantus computers.
Their work was excellent. When upgrade was completed, I was able to get online without one hitch. Whenever a question as to OS or PC icon configuration came up, Tantus Computer guy had the answer. Excellent communication and understanding whenever I had a question. The price was very reasonable for what services I got.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Resolving problems
Being trustworthy
Being easy to reach
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2002-10-22

"I am very pleased with my new system. When I couldn't get every option I wanted from their website I called and they let me order parts that were not on the site. There was one small problem with the system when I recieved it, but it was taken care of very rapidly. After purchase support is great. I can call and talk directly to a person, no answering service "press 1, press 3" jive. I would highly recommend Tantus Computers, and I will buy from them in the future. "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being trustworthy
Resolving problems
Being easy to reach
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site