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paq
Verified
1/5

2010-01-15

"Never order from this business. They may be low price but all you get is the camera, no accessories or even the normal battery, just a demo battery, they try and sell you that after you order, never mentioned in their ad. First of all, I ordered a canon sx200 online, called to confirm the order as instructed and after 3 weeks never received it. First I emailed, no repsonse at all, then called and found out camera is on back order should be in in 4 weeks, which puts it at middle of December or so. Now Jan 14th, 2 1/2 months later no camera, emailed twice with no response. The ironic thing is their website says email for faster customer service but they give no email address on website, so I used the addresses they emailed me for confirmation. Supreme Camera will not last, a fly by night joke. If you see Supreme camera, run the other way!!!! Worst experience ever."

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Verified
1/5

2010-01-04

"I ordered 2 cameras from supremecamera.com for my daughters as Christmas presents. When I gave the cameras to my daughters for Christmas. One camera the Nikon S60 takes fuzzy pictures. I called to return or exchange the camera for a different camera. I was told that I could not exchange the camera and was basically out of luck. I asked to speak to a manager and what a suprise he was not available. This is the worst place to do business with. BEWARE. I will not order anything from them ever again!!!!!"

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Verified
1/5

2009-12-28

"SCAM, SCAM, SCAM,
I have the same story as many others. Ordered a camcorder, then received an e-mail to call "Robert" who pushed hard to sell me other accessories. I said no to all an now my Canon is on indefinite back order.

Under their contact page they state "please email us for faster response" but there is no address
listed anywhere on their site, this should tell you something about the company.

If the price is too good to be true, then it is.
"

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Verified
1/5

2009-12-21

"I ordered a Canon VIXIA HV40 High Definition Camcorder for $599.99. I called to find out the shipping and was told it was on back order but they could ship the same camera WITH the battery and charger for an additional $250.00!! I felt this was a major bait and switch. I ended up ordering from Circuit City -- same camera with the both battery and charger for $575.00."

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Verified
5/5

2009-12-17

"Certainly a high-powered operation which will sell you as much additional as they can, but the product I purchased (a "factory-serviced" Panasonic Lumix DMC FX-55 was priced very, very reasonably (about 30% of what I paid for a new one a year or so ago), shipped immediately, and arrived in as-new condition and in Panasonic factory packaging. I would do business again with them without a doubt!

Just know what you want and just accept that online camera shops are boiler factories by nature.
"

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Verified
5/5

2009-12-07

"Great prices and very prompt delivery. Camera was in great shape. "

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Verified
5/5

2009-12-07

"I do have to say they did try and bait and switch. Do your homework about the product and stick to your guns. I ordered a Canon 50d. They tried to upgrade me to a heavier-duty camera body - They don't make one... Just to give you an idea. The service was fast and I got the camera right away. I thought their prices were good and I had no problems."

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Verified
1/5

2009-12-07

"Scam site, do not buy from these guys. Prices are low and they don't intend to sell to you. Never processed my order and then they call and try and sell you something else. Scam Scam Scam"

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Verified
1/5

2009-12-06

"Absolutely, the worst. Very pushy. Camera's underpriced, but accessories overpriced. Items are not in stock unless you purchase accessories. I called to purchase camera only and was told they were out of stock. I called again a few minutes later and was "allowed" to purchase when I ordered accessories. Come as "bundle" on invoice with a note that all would have to be returned if any item was not wanted with a 15% restock fee. I was sent a non-working refurbished camera although I purchased one described as "new". I am waiting for my refund. They have received my returned merchandise. "

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Verified
1/5

2009-12-04

"upon ordering a camcorder with a combodeal on cyber monday. I was very excited about my order. On wed. I placed a call and talked with Eli, he confirmed my order was in stock and would be shipped out that night. Then He said my order didn't come with any charger did I want to add it to my order. After declining He then tried to sell me another kit with 2 batteries for $350 more. I asked how long the company was in business and he stated 9 years but they were a catalog company. after watching my status change to back order I asked my neighbor to call the next morning and act like he was interested in ordering the same item we was again told it was in stock and ready for delivery so the neighbor asked why my order was on back order and he was told to call customer service in an hour. Customer service said it was back ordered for 6 to 8 weeks they were asked why Eli stated it is in stock and they just repeated the 6 to 8 weeks. so I cancelled this order and contacted the credit company to flag this charge. I feel if I would have ordered the more expensive kit they would have shipped it out immediately. I feel their integrity and morals are in question. I do not trust the rude Eli when he avoids answering questions and refuses to send out a catalog he stated the specials were in. Ps. when I contacted my credit card they informed me that there was no inquire for my purchase which tells me that only if you purchase the more expensive items they have no intention of selling you anything. unless they make a big profit."

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Verified
1/5

2009-11-23

"Do not order anything from this site. Wouldn't place the order until they tried to upsell other accessories. I agreed to pay for expedited shipping and I still do not have my camera."

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1/5

2009-11-17

"I made purchase for a camera for my production company. The price looked great, and there was a fantastic package with many accessories. A few hours after making the purchase, a sales rep named Eli called me to confirm the order. He tried to sell me other accessories, and then tried to sell me a lens. When I told him I already had lenses, Eli said that I needed to buy THE LENS for the camera. I looked at the product page for the camera, and told him that the site says the camera features the lens. He said, "Well, it does feature the lens. It doesn't say it comes with the lens, does it?" It's a BAIT AND SWITCH scam! I immediately canceled the order, and then called the bank to ask them to place a red flag on any order that comes through from Supreme Camera. DO NOT ORDER FROM THEM! IT'S A TRAP!"

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Verified
5/5

2009-11-16

"I looked at a couple of other sites and this camera and the kit seemed to be of the best value and I really like the idea of the bill me later. I do this with other merchants and it works out good for me."

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1/5

2009-11-11

"Made a camera purchase, which was followed by a phone call to try and entice me to upgrade my purchase. Was then followed by an email to contact "Sean" who would personally handle my order. "Sean" attempted again to get me to purchase much more. When I held my ground, he said the item was on back-order, and not available. I refused to budge and told him the order is therefore cancelled, and requested an email confirming same. No email forthcoming, so I emailed them confirming cancellation, and called my credit card alerting them to same.
Stay away from these guys!
"

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Verified
1/5

2009-11-10

"This is obviously a bait-and-switch operation. They claimed that the camcorder I was purchasing was in stock and would ship on the 9th, but then decided it was backordered when I wouldn't buy any of their overpriced, fraudulently described accessories. On their website, they list the BP-809 at $139.99 and call it a 6-hour replacement battery. Amazon sells it for less than $55 and Canon's literature says that you only get 100 minutes of recording time with it. On the phone, their rep even lied to me about the capabilities of the camera to get me to buy an extremely overpriced SD card."

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