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0.00/5
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0.00/5
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0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2007-02-17

"Amazingly helpful. The best service of any online retailer that I've dealt with. I pre-ordered goods. On the day they were due the seller e-mailed to say sorry goods not yet arrived and offered immediate refund if I'd rather not wait. I waited.
On arrival seller immediately e-mailed that the goods had arrived and would be despatched shortly. Following day they were delivered.
Kept informed every staep of the way.
Excellent service far surpassing other outfits that I've dealt with. I recommend this store. Don't buy anywhere else.
"

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Verified
5/5

2007-02-10

"The SuperCard Store were amazingly helpful in regards to my purchase. There was a slight delay in the shipping of my item, but they kept me informed as to why my order was delayed. I received emails almost daily in the short period that my order was delayed, which made me feel like a genuinely valued customer. As soon as they received the shipment that contained my order, it was posted to me immediately and I was emailed to be notified of postage. My order arrived quickly and in perfect condition. I also received an email saying that if I needed any set-up assistance that I should feel free to contact them. Granted I didn't need any assistance, but it was yet another lovely offer. I'm really pleased with my purchase and the customer service I received. I have recommended this site and product to many friends and know that at least one has made the same purchase as a result. Overall opinion - wonderful company, would love to buy from them again."

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Overall quality of ordering process
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Verified
5/5

2007-01-22

"Excellent seller!

Overview
Prices: 9
Delivery time: 9
Customer service: 9
Product range: 9
Ease of use: 8
Overall: 9

Prices
Very good compared to other websites I found. Postage and packing is already included in the costs shown.

Delivery time
I got my package within 3 days of ordering, excluding Sunday. I consider this to be very good service!

Customer Service
The support is through email and the guy who runs it usually replies very quickly.

Product range
SuperCardStore sells SuperCards, SuperPasses, SuperKeys, Memory Cards and Memory Card readers. Everything you need to get started really. The only thing I found slightly disappointing was that no bundles were offered. I wouldn't have expected the bundles to be cheaper, the prices are already so low, but it would have been nice to just have to order 1 item and recieve all you need. They also sell NinjaPass X9s, M3Lites, EZFlash IV Lites and G6Lites.

Ease of use
The website is fairly easy to navigate, it's not very flashy. There are some basic guides on how to use the stuff, but some things aren't very clear as I had to email the seller to ask whether the SuperCard Rumble didn't support rumble in GBA games or just didn't play GBA games. All that was stated on the website was 'No GBA compatiblity'. Payment is made through PayPal, so that's easy enough to use.

Overall
A very good seller. Prompt, low priced and friendly. I would recommend SuperCardStore to anyone.
"

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