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Verified
5/5

2007-02-16

"I first ordered Sunrocket VOIP service in December of 2005. I was skeptical as first, because their prices were so low and you usually get what you pay for.
Well to my surprise, they have exceeded my expectations in every way. I received everything they indicated I would on their website. And any customer service calls I've made to them have been answered quickly and efficiently.
At first, I kept my landline in addition to this service. But it didn't take me long to realize that I no longer needed that land line OR the many "hidden telephone fees" we all are more than familiar with that appear on monthly telephone statements. Sunrocket advertises "No Gotchas" and that's exactly what I got.
I have referred them to two other individuals who have signed up for their service. I wouldn't hesitate to continue to recommend them to others.
A fantastic service at a more than reasonable price.
"

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Verified
1/5

2006-06-25

"Ordered one connection . Was charged 2 times . Have been calling them up , emailing them to refund the money back , still I have not seen any credit on my account . THey charged me 200 bucks extra on my credit card , caused my card to go over the credit limit , for which my CC charged me over the limit fees . Asked them to refund it , no response . Without any rhyme or reason , they charged me two times . THeir billing department is totally useless . PLease make sure this does not happen to you "

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