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Verified
5/5

2009-10-29

"Although I was a little leery of ordering based on a single review over four years old, their very reasonable shipping charges made up my mind for me! I was quite pleased to quickly receive personal follow-up e-mails regarding my order, and even more so when the well-packed shipment arrived only four days after submitting my order. Overall, a terrific on-line purchase experience; I can highly recommend this retailer, and would not hesitate to use them in the future!"

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Verified
5/5

2005-06-19

"I was looking for some DR acoustic guitar strings and had trouble finding the ones I wanted in local music stores, so I starting looking around online. I only found a few stores carrying it and was hesitant about ordering from Suncreek with no reviews on this site, but eventually took the plunge. Their website claims that shipping is not overpriced, and sure enough First-Class Priority was less than $2 for a $10 set of strings, whereas some stores make it unreasonable to buy small items due to shipping. I ordered at around 3 PM and received an automated e-mail verification. Twenty minutes later, someone named Denise e-mailed an update of the order saying that it was being processed and would be shipped out that day. Two hours after my order, I got another e-mail update informing me that the package was shipped. Great service! I received the package today, two days after my order (even after UPS accidentally shipped to the wrong address - not Suncreek's fault). I will not hesitate to order again from Suncreek if I need anything else for my guitar."

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