ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2016-02-05

No Better Place!!!

"I have been using Summation Technology for my media needs such as DVDs, CDs and Blu-Ray discs and I had also purchased a disc printer (Epson PP-100AP) and Blu-Ray duplicator. The staff is extremely friendly and wonderful to do business with. I highly recommend Summation Technology! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2016-01-18

Alpine

"I have used Summation Technology for many years. I have always had good service with a quick response, and shipping has always occurred promptly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2016-01-14

Summation is consistently great!

"Julie has always done a great job of meeting our company’s needs!

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-11-17

"I work with Summation Technology even if I am in Switzerland, because their services are like if they were next to my door."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-11-17

"Julie makes working with Summation Technology so easy. Her replies are always prompt & full of information. She is friendly & courteous. She answers any questions I may have. It is hard to find customer service like this these days. I really appreciate it. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-11-17

"Summation Technology has been a really good company to work with. The people we have worked with have consistently served us with integrity, knowledge and respect. The equipment we purchased and the ongoing maintenance are services provided by Summation are just great. We're happy, satisfied customers!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-11-17

"Julie has been very responsive and deliveries have been made to Topcon as needed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-11-04

"Julie was great to work with. She made sure I was getting the best labels for my needs for the best price.. It was easy and fast to get things ordered. She is my go-to contact for my label ordering."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-10-29

"Julie is fantastic. Always so pleasant to work with and my orders are always handled promptly and exact. Great to work with!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
N/A
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-10-26

"Very good product and very good ordering service."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-10-07

"Jennifer was a tremendous Customer Service-type Contact. She was sweet and extremely helpful. I was informed throughout the process of shipping and after receiving not with just an email but a personal phone call.
Your customer service is remarkable!!!
We would highly recommend if we have an opportunity.
Deb
Business Administrator
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-09-30

"Jennifer was the first person I contacted at Summation when I first called for a quote. Throughout this whole process she has been great. I've ordered through countless companies, and talked to hundreds of sales people in the past; but Jennifer has been the most professional, helpful, and positive sales rep. I have ever worked with. It has been a great experience, and wouldn't mind ordering from Summation again because of Jennifer."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2015-09-14

"Hi,

I would like to express my gratitude for exceptional customer service provided by Jennifer for my order.

She was an absolute pleasure to deal with and I would not hesitate to order from your organization moving forward based on my experience.

In this day and age where customer service is paramount , she is a superstar.

Please express my thanks.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-08-28

"Always quick to respond and resolve any concerns. Love working with Julie."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall customer service
Overall product shipping and delivery process
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-08-27

"Jennifer was totally awesome to talk with !!!
Focus on the Family purchased a Color Rimage Printer3410 which we were having difficulty getting it up and running on our end. The manual given to us did little to show operations for operators.
I called Summation & was blessed to have Jennifer answer my call.
She e-mailed me notes of operation along with 2 u-tube video's for easy to use instructions.
I am so thankful someone was able to actually hear my need and assist in information for easy training of other operators. You have a keeper on your team & we are very happy she could assist in this solution. Thank you for your business relationship you have with Focus on the Family. Rachel Garaventa
Broadcast Duplication Dept.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges