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2/5

2013-12-18

"Ordered an Invicta Angel Watch and still waiting for its delivery. its been 9 days and checked my order status and still the item is not shipped. their eta was 5-9 days and im worried 5-9 days means 5-9 mos or longer as i read some of the reviews here."

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Verified
1/5

2013-12-08

"I have ordered 3 bags worth $150 together, it's been 10 days and they still haven't even been SHIPPED!!! I contacted Sukar.com many times, no response whatsoever, and they continue to post "competitions" on facebook!! Apparently have no time to attend to ORDERS that have been PAID for!! TOTAL RIP OFF. BE CAREFUL BEFORE YOU GIVE AWAY YOUR CREDIT CARD DETAILS. AND AVOID THIS WEBSITE. So many people are complaining with similar stories."

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1/5

2013-11-12

"I buy very very regularly from so many websites, even the so called cheap Chinese ones, but all of them have some control and escalation process in place.
Sukar boasts of selling big brand items but treatment of its customers is WORSE than anyone else on this earth.
I have ordered 3 times and 2 times received items after much hassle / follow up / wasting money on international calls. 3rd order is surely the last but was the biggest and to my bad luck, item is not being dispatched for last 2 months and there is no response on mail. Phone is not being answered and I am wasting money on waiting to see if some human picks up after machine talk.
-There's no escalation process .
-There's no penalty on them if they don't meet their promises.
-there's no update on the orders status.
-They don't inform you if they are shipping your order partially.
-It's not safe since there's no clear commitment.
-No time frame for the orders.
-No after sales service
NEVER SHOP FROM THIS SITE, UNLESS YOU HAVE MONEY TO THROW IN THE WELL AND WANT HEADACHE IN YOUR LIFE.
"

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2/5

2013-05-08

"i HAVE ORDERED SEVERAL ITEMS ON sUKAR AND SOME OF THEM CAME ON TIME BUT SOME OF THEM HAVE NOT COME YET, ESPECIALLY MY ORDER OF bURBERRY HAYMARKET BAG.i TRIED FOLLOWING THE ORDER BY WRITING TO THEM TO THE SITE ITSELF BUT i HAVE NOT RECEIVE ANY FEEDBACK FORM THEM. TRIED TO CALL THEIR ATTENTION IN FACEBOOK PAGE BUT DID NOT REPLY ,TOO. TRIED CALLING THEM BUT AS SOON AS THEY ANSWER THEY TELL YOU TO HOLD THE CALL AND THEN SUDDENLY THEY HUNG UP. SO FOR NOW I HVAE TO STOP ORDERING FROM NOW UNTIL I GET THE BAG. "

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