"I purchased a ski rack, and was not told up front all “the parts and pieces” I would have to buy for its installation. I’m happy to buy them, Subaru should have just been upfront."

"Right parts delivered on schedule"

"Dealership wanted $34.38 for the part and tried to charge me 20.65 to install it I was able to get it online for 15.86."

"Fast and easy ordering and payment process"

"I had a question about return policy and called the 806 number. They answered quickly and provided an answer. "

"Good website. Good parts, and helpful people. Thank you"

"I placed my order on 11/20, it didn't ship until 12/2 and I'm still waiting!!
I won't do this again!!"

"Pricing is great, search and navigation is very cumbersome but is typical of OEM Subaru Parts sites. "

"The website was easy to use"

"easy to use site, no glitches"

"I ordered what I thought were the roof rails for a 2018 Subaru Forester. Nick sent me an email saying I had ordered only the rear rail. Most companies would just send the rear rail and forget it. Not Nick at SubaruParts. He gave the the cost of the front rail and asked me to call so I could get the order straightened out. Both pieces are on their way as I type this. Thank you!"

"That’s not good customer service to say unless the customer provides a VIN they cannot return something. This is a gift for my daughter. "

"Fast and easy site. I actually saved money using suabru sight so its always my go to. Thank you"

"Went very smoothly. Very satisfied."

"The buying instruction for this website is definitely confusing."