"They sent the wrong part. Now I have to pay to ship back and pay to restock the wrong part. They can get rich just sending the wrong parts to everyone and banking the restock fees. Never use this business"
"I phoned to make sure the part I needed was in order, as I ordered it from another company only to find out it was out of stock. SubaruPartsDeal had the part, and it was in my hands within a week. It was a perfect match, fit exactly, and was a great price. Now that car issue I had on the highway looks like it never happened! I am 100% satisfied."
"Ordered a subframe brace and later found it much cheaper so I wanted to return it. They would not accept the return because it was not in the original plain cardboard box they sent it in. Better sticking with big jake parts sellers or go to the junkyard, I bet they even have a better return policy. "
"Easy to navigate and search for Subaru parts and fair prices! Super user friendly flow ensure! Has all the parts I need for my new Forester! "
"Easy site to navigate and delivery was fast too "
"
Great. Great. Great. Great. "
"Parts arrived with a few missing and created a rma for replacement parts and they sent out new parts within 3 days. I will be using this website again. Fast shipping overall great experience.03/16/2024"
"Parts got here faster than I thought they would. Boxes are in good condition. Time to go to work!"
"Looking for replacement for my 2004 WRX, glad you had it."
"The delivery was quick and the part appears to match the original. Hopefully the part will work correctly when it is installed. "
"Amazing place for genuine Japanese Roki oil filters for Subaru. All dealerships around me sell the blue USA Subaru filters AKA rebranded Fram filters. Now I buy Japanese Roki from here."
"I got a replacement for the "high-mount stop light" on my 2017 Forester Touring (i.e., the "3rd" brake light at the top of the rear window). The light from SPD is an exact OEM version of the one that came with the car from the factory. The new light is now installed and works perfectly. The local Subaru dealer wanted over $500 to replace this light; I did it myself in about ninety minutes for a total cost to me of $108 (including shipping and taxes). The closest Subaru parts department (60 miles away) gets $171 for this light (incl. shipping). I will -definitely- use SubaruPartsDeal again!"
"Price was half of dealer and got shipping updates along the way. Will definitely use again for my older Subaru!"
"SubaruPartsDeals always comes through with the best prices and quick shipping. Time and time again they do not disappoint. Thank You!"
"Fast shipping, and great parts"
A rep from SubaruPartsDeal, OrderSupport, has responded:
“I'm sorry to hear about your experience with our return policy and customer service. We apologize for any inconvenience this may have caused. Your feedback is valuable to us, and we will take it into consideration as we continue to improve our services. If you have any further concerns or questions, please feel free to reach out to us.”