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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5
5/5

2023-07-27

Customer Service is excellent

"this seller provided me with excellent customer service. thank you very much!"

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5/5

2016-08-19

Thank you for all the help!

"This review is for Alex in customer services. I would like to thank Alex for his patience and help in resolving my rug issue. v"

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5/5

2016-07-27

Great customer service

"I've purchased a mirror from StudioLX and has questions about actual mirror dimension without the frame. They were very helpful in providing the information and following up. Thank you very much for your help. I'm very happy with the mirror. It looks great in our hall way.

"

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1/5

2016-07-26

Another shady seller!

"Ordered shower enclosure on 7/19. Waited patiently for ship confirmation. Finally called on 7/26 to see what is going on. Was told that item shipped but they'll confirm. Got call back that item was shipped on 7/21, but was damaged in transit - no tracking number ever provided. Also was told that they had several in stock at time of sale but all have been sold... and, mfg has discontinued that model. I call BS on this. Let's see if I have to stop payment on CC or if they plan on actually refunding the purchase. Beware of seller!"

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Verified
5/5

2014-04-24

"order went through smoothly...their customer service person was very helpful in answering my questions on coffee table that I purchased. I would definitely shop with them again...they actually have a loyalty program, which helps to get discounts on future purchases."

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Verified
4/5

2013-04-25

"When I constructed my new home, there were so many ideas in my mind to set out a beautiful interior. I searched for the interior materials available in the market and online. I am eager to design my home to give a beautiful look. For me, it is a time to show my creativity. I purchased the Antique materials to give extraordinary look to my home. I placed metal wall art to the walls of my living room. I fixed 5 crystal light chandelier to my living room which gives an appealing look to my living room. Added to this, I placed sofa sets, Accent tables, chairs and recliners. The design of the interior gives a truly good experience to me."

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Verified
1/5

2008-08-26

"Item was "available" so I ordered--expecting next-day shipping as per the website--but the order confirmation (via email) stated it was to ship 1-2 weeks later. I called to inquire about the discrepancy, got voicemail and days went by before I got an emailed reply stating it was to ship 2 weeks later. After 4 weeks and no item, nor any response to two more email inquiries I finally opened a dispute with Paypal and got a refund. Five weeks of hassle and nothing to show for it. Order from StudioLX at your own risk!!!"

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Verified
5/5

2008-08-25

"excellent customer service. i would definitely shop here again."

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Verified
5/5

2008-05-07

"I am very satisfied with my purchase. I had to contact customer service to clarify a few things about the item and received a very good service. Would definitely shop here again."

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Verified
5/5

2008-03-12

"very good customer service. no problem ordering and receiving a product."

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