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Product & services pricing
2.50/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5
5/5

2023-12-29

Reliable and Efficient

"As a contractor, I'm always on the lookout for reliable suppliers. My recent experience with StoneTooling was top-notch. I ordered a Schluter shower kit from their website – the process was a breeze. What stood out for me was the impressive selection they have, especially for Schluter products. The prices were on point, not making a dent in my budget. My order arrived right on schedule, and everything was in pristine condition, just like they promised."

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1/5

2023-03-24

BAD BUSINESS

"I bought epoxy grout thru this company using Amazon.
This companies add said $95 for a commercial kit. I bought 2 full commercial kits. Usually costs about $205. When they realized the mistake, they opened the box and only sent me 2 packages out of the kit, should be 4 packages in each box. I totally understand the add mistake. ...however they could have atleast contacted me. I paid $205 which should have convered the costs of 1 commercial kit. They opened the box and sent me 2 small packages.....THEFVES
"

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5/5

2022-03-11

Had a satisfactory experience

"Ordered some polish spray for my fences, received the item just on time and it was well packed. I only ordered once here and im satisfied with the customer service I hope it can be consistent in my next orders in the future."

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Verified
1/5

2015-06-25

"Read the fine print on every single item you are buying. If you do not, you could end up with three expensive contractors on site and no material. "

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N/A
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N/A

Verified
5/5

2010-01-19

"I placed my order for a tile enhancer and recieved it promptly. I didn't get a chance to use the product until after the year end holiday and realized I had purchased the wrong sheen of finish. I contacted Stonetooling.com to inquire about a refund/exchange and they could not have been more helpful. I was able to return the original order and used my credit to place the replacement order. They issued the credit is less than 3 days from the return shipment date. I have never made an exchange so quickly. They really do know the meaning of customer service."

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