"I've had great experiences with Sterlingtek in the past. While they're batteries might not last as long as genuine canon batteries, they're a heck of a lot cheaper and well worth it. This time, I ordered some extra camcorder batteries for a trip. I needed them delivered by a Friday and selected the proper shipping option. To make sure I would receive the batteries on time, I e-mailed customer service to verify the shipping information and get a tracking number. The representative was very helpful. To my surprise, the package arrived the next day, even though I selected 2-day shipping."
"I paid a little bit extra for express shipping on two Canon compatible batteries, and they came as quickly as advertised. The replacement compatible batteries look just fine, at a price much less than half that of original Canon batteries. I would do business with them again."
"ordered two batteries for my Canon 30D. They didn't fit, so I sent them back (from the Netherlands). Within one week I got two new batteries, that fitted just fine. No extra charge for First Class delivery! Excellent after sale service!!"
"Not satisfied. I ordered two Canon BP-2L14 batteries from Sterling Technologies. But when I received the package, it contained two BP-2L12 batteries instead. The invoice were still listed as BP-2L14 and I was charged for higher BP-2L14 price. When I called their customer service. I was told that they ran out of BP-2L14 batteries. But I was never informed about the out of stock issue. They just simply switched to BP-2L12 battery. I also had to argue to get my credit back for getting the cheaper BP-2L12."
"Based on recommendations from a popular digital photography website (DPreview.com), I purchased two BP-511 camera batteries and a charger from sterlingtek.com. I placed the order on Friday, 3/2/07 with the items being shipped to GA. I received the complete order on Monday, 3/5/07. Extremely fast turnaround! Everything works fine. One very minor complaint though...the batteries are just a tad snug in my EOS 10D's add-on BG-ED3 battery grip but I solved that problem by placing a piece of scotch tape on the flat side of each battery with a folded piece hanging off the end. The tape gives me a nice pull tab to easily slide the batteries out. They both fit in the camera's regular battery chamber just fine without the need for the tape pull tab. They also fit fine in the battery chamber my wife's Digital Rebel also without the need for the pull tab.
The battery charger is much more compact and therefore convenient than the one that came with my camera. I will definitely order from SterlingTEK again!"
"Bought 3 batteries from SterlingTek for two different cameras. Not only do they have the best prices around, but their shipping prices and speed simply can't be beat. I had the batteries sitting on my doorstep the 3rd day. All 3 batteries work great and have already lasted more than the OEM batteries.
Cameras the batteries were purchased for:
Canon EOS 20D, Sony DSC F707"
"This is my second order from Sterlingtek. The first was batteries for my Rebel XT. I've been using them for some time now and have been very happy, especially for the price compared to Canon's batteries. When I got my wife a used Digital Rebel I ordered two batteries for her camera. We got them quickly and they were on sale too. I'll definitely order again and recommend Sterlingtek."
"I would like to say that this is an A-1 company. I ordered 2 bp-511 batteries and charger yesterday and it was delivered the very next day. It was well packaged although there were no general instructions its not hard to figure out. So you guys get 2 thumbs up from me.
Ciao,
Denise"
"I believe this is my fifth order from Sterling. The items have always shipped quickly, have been as advertised, work well and are very price competitive.
I have had poor response via EMail but good interface over the phone. Very pleased with my experiences. "
"Hi.
I've tried to buy two batteries for my camera.
My Visa was charged immediatly and they told me to wait 2-6weeks, but two months later I'm still waiting for and nothing arrives.
What should I do?
They stay telling me to wait up to the 6 weeks....
I think nobody reads my mails, there is a kind of automatic reply
wait 6 weeks
wait 6 weeks
wait 6 weeks
......
......
ten years later
wait 6 weeks
wait 6 weeks
..... "
"Ordered two batteries for my new Pentax K10D (NP-400's) at 11PM ET on 12/4, paid for two day shipping (only $6.99) and the item was delivered on 12/6.
How great is that!!!
I'll surely purchase from them again.
Batteries look great -- they're currently charging -- and time will tell regarding performance."
"All items as described, shipped promptly, confirmation email sent, arrived on time and FEDEX 2 Day delivery cost just $6.99! "
"Excellent customer service. I bought a Canon battery BP511 replacement and a battery charger. Order placed on 7/11 and delivered on 7/14. I emailed them for the USPS tracking number and got the response promptly.
I wrote this review to support those online stores who really care about their customers. I am glad that I read the reviews at Resellerratings.com before I made the decision.
Since I am from China and both products are made in China, I will definitely use this store again.
Good job, SterlingTek!!!"
"Great store. Ordered the NB2LH battery on Tuesday and on Friday it was delivered. The battery cover said NB2L, but checked the power rating, its NB2LH all right. Looks like something has to be fixed in packing department! But I am not complaining, I got the right part quickly"
"I've been using Sterlingtek batteries for two years now, in heavy, professional use (Canon 10d/20d/5d + rebels), and can vouch for them with confidence -- their Canon lithiums are every bit as good as the name brand ones, and their customer service has lived up to reputation -- they goofed on my last order, and they responded politely and swiftly when I called, and made things right. Keeps me loyal!"