"After a recommendation from a Friend, I went online and looked at what Stealth Machines had to offer and was very pleased with their products. I decided to call in my order instead of using the online form because I had a few questions. A man picked up almost right away and was extremely helpful and knowledgeable about all aspects of computer hardware.
After finalizing my order with him he informed me that he was the owner!!! Now that is great service.
I know the machine is going to be TOP-OF-THE-LINE.
How can it not be? When the owner of the company talks to you, you know he cares a great deal about his customers and wants to ensure people get what they want at a very competetive price.

Thanks Stealth Machines!!!"

"Josef the owner of StealthMachines was very helpful and clear in communication. The computer ordered did arrive in 2-3 weeks promised. The machine assembly inside was very professional, clean and impressive.
"

"Ordering was easy and quick. They even shipped a day earlier then originally quoted. Will definitely recommended to friends and family. Everything arrived as expected, promptly."

"This has been one of my most pleasurable purchases. Joseph made good suggestions within my stated parameters and mentioned that changes could be made. The construction and shipping times were excellent. The layout in the machine is precise and will be easy to work with when upgrades are needed. Thanks for a wonderful job."

"Although I haven't received my Espionage system yet, I wanted to write a review and just say how happy I am that I chose this company to build my machine. I was contacted the same day I ordered it and told that the video card I wanted was out of stock and was given a lot of options. After telling them what I wanted, I changed my mind again, and they were back on the phone with me, accommodating my needs. I can't wait to get my computer and will update this review once I receive it. :) Thanks so much!"

"I wanted to buy a gaming computer for the family for Christmas this year. Perhaps like you, I Googled “gaming computer” and went about researching companies who specialize in this type of product. I selected Stealthmachines due to their high rating on Resellerratings.com. I’m pleased to report my machine arrived in time for Christmas and is functioning fantastic.

My experience with Stealth was much like the other reviewers have stated. Josef was a pleasure to deal with and very helpful in helping me to configure my machine. His communication was excellent and my unit arrived in perfect condition just when promised. This was no small task due to the scarcity of the ATI 5850 video card I selected.

Stealth is clearly not the biggest custom computer builder out there nor do they have the flashiest web page like the other guys. I will confess to being very tempted to buy a unit from one of the other larger dealers. That was until I started to read the feedback on both this site and on their own customer feedback forums. Way too many out of the box issues for my tastes.

I had a very good experience with Stealthmachines and would use them again for my next computer purchase.
"

"StealthMachines is the way businesses should be run. Josef is attentive, responsive, and wants his customers to be happy. That's part of the beauty of dealing with a smaller, independent company like Stealth instead of one of the big guys. Plus you get a custom machine without the unnecessary bloat of affiliate software and hardware that NOBODY uses. And the computer is fantastic too. Thanks Josef."

"Well I finally started using this custom built PC that I ordered back in February, and I'm very happy with it. The order process was very straight forward and customer service was excellent.

I was kept updated on an almost daily basis of the progress being made in building my system. All the components I requested were obtained and installed professionally. I opened the case to install a PCI TV tuner card, and the quality of the workmanship is superb.

Stealthmachines offers quality products and personalized service. I would not hesitate to purchase again or recommend Stealthmachines to a friend. Thank you Josef. Sorry it took such a long time for me to write this review."

"Easily the best experience that I've ever had with a PC vendor. The entire process was perfect - with active, hands-on involvement from the owner. Josef helped me to minimize extraneous expense while maximizing performance. Once we got the details down, he managed my expectations well and over-delivered. I couldn't recommend this company more highly."

"There is no other place on the net you should buy a computer from.

It has been over six months since I bought my PC from Josef, and I cannot express how wonderful a computer it has been. Blazing fast, superb graphics and absolutely no problems since it arrived.

Josef clearly knows what he is doing; when I was ordering, I called to ask about the video card options, I already had a decent card and wanted to put it in myself. He offered to put it in for me, but I ended up getting the better card he had as it was a such a good value. It will be quite some time before I'll need a new computer with the way this one is working, but I know exactly where I'll when that time does come.

Thank you Josef!"

"Edited to be rewritten and re-posted at a later date.

Reserved."

"I took a lot of time checking out different sites in regards to where I wanted to have my computer built. I found this site and after checking it out to see what the company was about I decided to have them build my computer. I must say, this company has some of the best customer service I have ever come across. Not only is Josef extremely prompt in answering any and all questions, but he has also been extremely polite and most helpful throughout any dealings that I have had with him. Also, this company is more than willing to switch out parts if there is a specific part you would like. One of the parts that I had chosen was not available and Josef offered me a few other alternatives or the option to wait for my specified part! I ordered rush build time which is 10 days and even with the wait for the specific part I wanted, it was built and shipped a few days ahead of time! I have nothing but positive things to say about this company and for any future computer needs I will be shopping here. Look around at other sites if you want, but I'd highly suggest ending your search with StealMachines. "

"I must say that the main reason that I chose Stealth Machines as the company to conduct my business with, was due largely to the reviews that I’d read here. Almost every one resonated with satisfaction in terms of the personal customer service provided. In turn, my experience was far from those of you who’ve came before me.

It should be stated up front that I am serving my country in Baghdad, Iraq and time difference may have played some part in this ‘fiasco’, but that would be extremely little, if any.

On April 17, 2009, I utilized StealthMachines.com to select the system and components I desired and sent immediate payment via PayPal. I then made a phone call to Stealth Machines and got the owner, Josef, on the phone. He suggested a few changes and on April 21, 2009, the final order was submitted and was less than what I had originally paid. He said that he would refund the difference. On April 22, 2009, I asked for him to confirm the total refund amount and an estimated refund date. After not receiving an answer, I emailed Josef again on April 24, 2009 and received a reply that he had lost my E-mail and would get me an invoice and refund soon. However, the refund was not received until a week later on April 29, 2009.

It should also be noted that I opted for the ‘Super Rush!’ for an additional $199, where it states that all parts are shipped to them overnight to ensure a faster build time. After not receiving any updates for a couple days, I emailed Josef on April 28, 2009, asking for information and an estimated shipping date. I received a reply on the 29th, stating that the parts had come in the day before and my computer would ship later in the week. My parts arrived one week after my final order was submitted … So much for overnight shipping.

On April 30, 2009, I received an email from Josef stating that the computer was almost ready and should be able to ship out today. He went on to ask if it would be alright if he shipped the graphics cards separately? He stated that the reason he wanted to ship the graphics card separately was so it would have a MUCH better chance of making it. I replied to his email a couple hours later and apologized for not getting back sooner. I then preceded to tell him that it would be okay for you to ship them separately due to the fact that I can install them once it arrives. In addition, I asked him for confirmation of the address he used for shipping. I had posted in the original order and made note of it numerous times before that my shipping address was different from my billing address.

On May 01, 2009, I received an E-mail from Josef stating that he had shipped the computer that morning to my billing address.

It was then that I pointed out that I had, in fact, notified him from the very beginning of the correct shipping address via the PayPal’s ‘Instructions to merchant’. In return, he said that PayPal's payment notes are very hard to see (fine print) and that he had overlooked them. Now, Josef did try to stop the package before going through customs, but was unable to do so. And, to this date, is still lost in ‘mailing space’ somewhere unknown. All of which could have been avoided had he waited a couple hours for my email reply.

While not receiving a product more than three weeks after shipping isn’t bad enough, on May 01, 2009, I emailed Josef asking he had mailed the video cards separately and to ask how the computer packaged? Finally, on May 05, 2009, I received this reply saying that he had shipped the video cards were shipped separately, but in addition, the wireless card that I had ordered would not fit in the PCI slot, so he had not included it in the shipment and that I should look for another solution. He went on to say that he would refund the amount of the wireless card in a few days.

Four days after ‘shipping’ my product, I am informed that my order was incomplete and that I should do xxx. On May 11, 2009, I had yet to receive any further updates on my order, or a refund for the wireless card. I contacted Josef and was told to wait a couple weeks and then contact him if my product had yet to arrive. Oh, and that he would process my refund right away.

I finally received the refund on May 12, 2009.

So here it is almost a month and a half since I spent over $4k on a product and almost a month since it was shipped and have yet to receive anything. I emailed Josef two days ago and have still yet to receive a reply. I have been yielding and understanding to a point, but enough is enough.

I would have to say that based on my experience, the customer service of Stealth Machines is subpar at best and customer experience and interaction leave very much to be desired. When and if I ever receive my product, I will update this review. Until then, I can’t say anything good about MY PERSONAL experience.

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I finally received my order after it was shipped originally to my billing address in Japan and the rerouted to my location in Baghdad, Iraq. Date of receipt, June 10th.

By the time I received the computer (two months after ordering) the box was barely intact, the case frame was bent and the motherboard was not working.

Instead of trying to deal with Josef again, I cut my losses, sold the StealthMacines 'creation' and ... bought a Mac Pro.

I've never been happier, thanks StealthMachines.

"

"After a horrible experience with ordering a computer from Cyberpower and getting a non-working piece of junk I did some more research and ended up ordering a computer from Stealthmachines.

I placed the order on April 17th and actually spoke with the owner Josef, who was extremely helpful in helping me assemble the computer components for my needs. He was very patient and answered all my "noob" questions. I came away more knowledgeable about computers.

My computer arrived on May 7th and it was in beautiful condition. The assembly was top-notch.

I ordered the computer without an operating system or video cards since I already had both, but even so it was clear that the computer had been tested.

My only minor complaints are:

1) The chipset driver CD that comes with the motherboard was not included and this caused me some problems because I had use a friends computer to download the chipset drivers from the internet and install on my system before I could access the internet.

2) I received the wrong motherboard manual.

3) There was supposed to be a small tool kit included with the Coolermaster Comos tower that was missing.

In speaking with Josef he apoligized for item #1 and said he would correct items #2 and #3.

All in all a great experience and I have a smoking hot computer that has been working perfectly!!

Well done Stealthmachimes and Josef!"

"Easily the best customer service i've ever recieved. No getting put in hold and being able to talk to someone who speaks english is liberating, I will most likely never buy from anywhere else....."