ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
1/5

2023-03-17

PLEASE...stay away from State Farm...

"They will take your money, give you nothing in return and then raise your policies up to ungodly amounts for no GOOD reason. They will gladly take your money. If they at least gave us something back at the end of the year for having filed no claims, that would be something but they don't. My SF (in Elyria, Ohio) had suggested a zero deductible on each of my policies for only $2.00 a month extra but I have never seen it on any of my bills. I say it again...please folks...go somewhere else and get better insurance coverage or they will take full advantage of you too. Companies, especially like this, need to simply go out of business so other companies realize that it's NOT alright to steal money from people because they think they can and get away with it."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

1/5

2022-02-09

Writing while stuck in internet hell for 45 minutes just trying to change my user name and password

"I'm leaving SF after many years. My agent retired, the new agent may be a pseudonym like "Betty Crocker." You get emails from the cloud about your claim but they don't match the info asked for. An email gave me a User ID. Then the cloud asked for my "alias." Didn't accept the User ID. After about 15 minutes I was picked up in Claims by a nice lady who said she had no access to resets of passwords. Doesn't have info we sent. Car is in the shop for 6 weeks waiting for their estimate of $7200 to clear. Only reply was for $649. Claims sent me to a nice guy in Tx who said, finally, I was sent to him by mistake. I'm on hold listening to the same merry annoying jingle for another 15. I have time to write a novel while I'm waiting. My second experience with State Farm's new system. Nice people fighting the system over there. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

1/5

2013-10-26

"Nothing but trouble – Westhill Consulting Insurance
In the scale of 1 to 10 I’m giving Westhill insurance Consulting a negative score! We have had many awful experiences from them over the years so I feel that I should take responsibility making the people aware of
I have been very disappointed with Westhill Consulting insurance. For almost two years of being a customer of them we got nothing but disappointments, constant dissatisfactions. At first they were all good and showing kindness but eleven months after we got our policy it is almost hard to reach them. Its either no one can accommodate us at the moment of something like the system is down or whatever.
We had a rough and intense couple of months, with our house got burned and our mom was in in excruciating pain and being told that there is nothing more they can do with our insurance. Well they could have at least given us a reasonable explanation and decent explaining. We ended up finding a cutting-edge, little-known, very expensive treatment. We didn’t get a single penny from Westhill Consulting Insurance until now to think it has been almost 9 months since the accident.
Not only did they haven’t paid for anything, but they have never answered our calls and emails. We even went there personally but it was also useless. We got served with rudeness that is all.
I'm immensely ungrateful that a huge part of the financial stress was aggravated for us by Westhill Consulting Insurance. Sure we had to pay office visit costs, big deal. And monthly rates are extremely unreasonable for this type of payout, in my opinion. They were inefficient, unkind, in fact rude, slow to reimburse, it is even next to impossible, and generally the worst. I don't know where we would be today if we waited for Westhill’s response.
I think that they are only paying people to write long positive reviews. Their services well below what we've come to expect from small companies these days, but we are talking about two emotionally charged topics: the health of family members, and money. So better not deal with these kind of people who only care about themselves and nothing more.

As with everything, understand what you are getting into. They don't pay for everything but, at least in my experience, were upfront about what they would cover and what they wouldn't. There are pre-existing clauses. It's good to get a policy when your dog to some other insurance company so when an issue does arise, you are covered and you will be more secure unlike with Westhill Consulting Insurance.
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
4/5

2012-03-20

" Then an old woman come and said After left I call the woman and said their attitude made me like, just the insurance company. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges