"These guys are plain crooks – they accept your order, then they call you trying to sell more stuff, and if you don’t want to buy it, they will be rude and finally, either you will be forced to cancel your order or, for one reason or another, your order will not be shipped (read previous reviews). In my case, when I refused to buy extra stuff, I was told that the digital camera I have ordered from them would not be new, although their Web site clearly states that everything they sell is brand new. As a result you supply these crooks with your personal and credit card data (who knows how it will be used later) and in most cases you never receive your order. "
"I bought a canon a85 camera. Had to call them to verify the order at which time they tried to sell extras .After 2 weeks we called to check on the order and they said the order has been cancelled because of back orders but their home page shows the item in stock.We asked about this and they hung the phone up on us. Bad Company!!!"
"Everything every other review has said is absolutely true. I made the mistake of ordering without reading this site first. Thankfully, I got off easier than a lot. I made a amazingly cheap purchase for a camera yesterday night despite sales staff that seemed a little off. Today, I had an email that simply said "cancle" in the subject line (nothing else). Glad to see they can spell. Upon calling, and getting hung up on about 12 times, my order had been cancelled. The staff is argumentative. I would strongly urge you to stay away. My credit card was not charged, but I certainly don't feel comfortible with them having it, and was forced to change my number.
Don't buy from them!"
"This company is a hoax! i do not believe the good reviews. i would bet they were submitted by the company itself. I called to confirm an order - my first question - is it in stock? the answer - YES. I declined the "special batteries" that were required as no major brand was compatible... declined the warranty... I was told i would get my order in 7-9 weeks! It's not in stock! Upon calling back twice to file a complaint the men on the phone refused to let me speak to anyone else and cursed me out several times! the business practices here are unethical and illegal! these people should be charged!"
"RUN AWAY FORM THESE GUYS! two different models, lied to about avalability, promised twice it was shipped, spoke to a different person who stated they were both on back order for 3 weeks!!"
"This is unquestionably the worst store I've ever dealt with. They underprice their products to lure customers in and then attempt to sell overpriced accessories to make up the difference. If you simply want the underpriced product, they won't sell it to you. Beware!! This is store filled with thieves!!"
"***WARNING***
We ordered from them online, they contacted us via the phone and were unwilling to sell us the camera without purchasing accessories. There offer to sell us merchandise was an "insincere offer".
If you have experianced similar problems you can report them to the New York State Attorney General's Internet Bureau by going to this site.
http://www.oag.state.ny.us/online_forms/complaint_alert.jsp
"
"DO NOT BUY FROM THIS SITE!!!! I will NEVER do business with this company again. On 11/08/2004 I ordered a Canon S60. They automatically canceled my order without properly informing me. Called for phone confirmation. They then told me that the camera was not available. Then they hung up. BEWARE of this seller!"
"No body would answer any questions. They just hangup on you. USe bad language. I have need seen uch bad customer service in my life. By the way the order was not fulfilles."
"LISTEN TO EVERYONE ELSE'S COMMENTS! I didn't find out about resellerratings until the camera I wanted was already ordered at starlight. My boyfriend ordered an Olympus Camedia C-5000 camera from this company. They called about 4 times within the week after he had ordered it, so they could confirm. He said they weren't rude, but were kind of pushy about him ordering accessories with it. They said the battery that comes with the camera would only last long enough to take like 5 pictures.
He never got any confirmation email so in a couple of days he called back. They said the camera wasn't in stock and to check back in a couple of days. I told him to call today and cancel the order, and when he called them up, they told him it was already canceled. He didn't get any sort of email saying it was canceled either. He said "Thank you, that's all I needed to know." and hung up on them. Now we're ordering the same camera from 17photo.com which I searched for on this site and came up with excellent reviews. I'll see how business goes with them.
STARLIGHT CAMERA IS A BUNCH OF FRAUDS!!"
"NOTICE TO ALL:
This company is a complete SHAM. If you order a low-priced product from them, they will call you back and try to get you to buy EXPENSIVE accessories. If you do not buy Accessorices, they will NOT fill your order. They told me "The camera I was buying (Nikon Coolpix 3700) will only take 10 pictures with the factory battery and that I should buy their extended life battery." This is a BLATANT LIE! I would NOT recommend purchasing ANYTHING from this company!!!! They should be in jail probably will be soon..."
"These people are the devil! I didn't find this site until after I attempted a purchase, and wish I did. I probably wouldn't have believed a company could be as fraudulent at the other reviews implied and get away with it. But they are!
AVOID THEM LIKE THE PLAGUE THAT THEY ARE.
Their website clearly states that all products come with a full manufacturers warranty. I still don't know if this is true, because the sheister that called to "confirm" my order (in other words, put thumb screws on me and try to get me to buy additional batteries and extended warranties) said it came with no warranty.
I cancelled on the spot. I hope they actually do cancel the order."
"I truly wonder to those who gave a good rating to this store... do they work for the company, or just the owner who tried to deceive us?
This kind of store should have not been there in the first place. Their service is the worst i've ever got.
Perhaps I am luckier than you guys... They hung up on me just for asking information on Canon S500. The prospective buyer was turned down.. how stupid they are.
"
"Although I saw several poor reviews of this store, I fell for it anyway. What a-holes. After placing and 'confirming' my order with one salesperson who tried to sell options I don't need, another called and gave a different sales pitch. After not purchasing any accessories, he cancelled my order. Their line was 'the item isn't in stock'. They had confirmed it was several times immediately prior. This is classic 'loss leader' advertising. Post a price, then change the sales terms. In this case, the overpriced 'accessories' must be purchased in order to complete the sale. Look around for more reputable vendors. Do everything in your power to get even with those who try to screw you."
"Placed order. Called for phone confirmation. Person tried to sell me battery, said I didn't need extra battery. Tried to sell me extra tapes, told him I didn't need them. Said thank you for your order.
5 Minutes later I get a cancelled order e-mail.
CROOKS. Do not use"