ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5
5/5

2003-06-19

"Total satisfaction from this excellent system builder. Received my high powered gaming rig two weeks ago. Superb windows XP installation(boots up and down real fast-sign of a good install and a clean system)All latest updates and drivers included. Everything works as it should including all peripherals. System is fast and very stable under heavy daily load. The cleanest(and most logical)internal case wiring I have seen. Cooling system well thought out. The price was also right. Sales staff of Nick and Pete highly knowledgable and courteous. As the "go to" for my friends on what hardware to buy-I have no problem recommending Starfish Technologies. Aside from myself-my family is very happy with this computer."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-05-19

"purchased the new ati radeon vid card of them for my gaming/work purposes, card was shipped real fast and arrived in perfect condition to my house :).

been very happy since then and I sure will buy again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Resolving problems
Being trustworthy
Being easy to reach
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2003-04-09

"I recently purchased a computer from Starfish Tech for the purpose of playing some of the latest games. Having built my own systems for an number of years, I am pretty familiar with the internals of a system, and I am aware of a number of "features" I dont like (such as useless software running resident, or a variety of motherboard limitations/features). For this reason I looked for a company unlike Dell, or Gateway that could provide solid system.

One of the companies I found in my search was Starfish Tech. They had pretty good pricing and I was really happy about what they had to offer component wise. I checked out some of their reviews gave them a call. After speaking with some of the sales staff in a number of conversations, Starfish Tech sold me. They were able to answer all of my technical hardware questions and were also familiar with the gaming titles I had in mind. After a few discussions I felt pretty confident in their ability to produce a system I would be happy with and decided to give them a shot.

Shipment of the system was done in a reasonable amount of time, and the product arrived ready to go out of the box. I was intially impressed by the system setup. The appearance of the system was superb, with an obvious attention payed to detail. In addition the Windows XP installation was done just as I like it. All the lastest driver updates were in place (including windows updates), the system was clean of any resident software. In addition the BIOS appeared to be setup with performance and stability taken into account and this was also updated to the latest version. Starfish Tech included more then enough component information with my system which will come in handy when I need to upgrade down the line. So far I have not had any had any hardware reason to call technical support, but I have placed some calls about some of the games I am running and they have been very helpful on that end. Overall I would have to say I am a happy camper. If the standard Starfish Tech experience is anything like mine, they must have alot of happy customers. Kudos to Starfish Tech!
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
N/A
Ease of ordering online
Ease of checking order status
Overall technical support
Making decisions on their own
Resolving problems
Being easy to reach
Being knowledgeable
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Customer service making decisions on their own
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

3/5

2003-03-21

"Mixed bag. I love their unique case lighting system and decided to order two blue ones. Well, turns out they were out of stock. I had to e-mail them to find this out. They were back in stock quickly but I never did receive an invoice or tracking number. I finally e-mailed them to inquire about the order. Ironically I got home from work and they had arrived. The next day I finally received my tracking number.

For me the product justified my putting up with the poor communications. They are the only game in town that I know of that sells that light at the price I wanted to pay. However, I would be pretty worried if I was ordering a couple grand PC and got that kind of treatment.

If you deal with them just make sure to stay on their case.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-01-14

"I received my LS 1700 XP home computer system damaged thanks to the nice people at UPS and within 4 days Starfish Tech got another system out to me, and took back the damaged pieces without question, shipping at their cost even. It is a very captivating computer that runs fast and handles all task very good up to thus far. I am very proud of purchase I made. The work that was done with Starfish Tech is top notch. I have been playing with it for almost 8 hours straight now, right out of the box! "

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-01-14

"Fair prices and EXCELLENT service and support. I had a little trouble installing a geforce4 4600 vid card and the folks at starfish tech helped me through it with great ease (turned out to be an issue with my old motherboard). I have nothing but praise for this company. I have also recently ordered some x-mas goodies and received the same quality service I have come to expect from this company. I hope to do business with starfish again soon. (check out those new starfish ray lights!! I am gonna chuck my cold cathode tubes for one of them real soon)"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Being easy to reach
Resolving problems
Being knowledgeable
Being trustworthy
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
N/A
Customer service resolving problems
Customer service being easy to reach
Overall web site
Speed of web site
Web site reliability
Web site being easy to use

5/5

2003-01-14

"StarFish Technologies has great service in speed of delivery and it's products are reliablity and efficient at affordable prices. You don't get hardware like this and with this much customer care anywhere else. I recommend StarFish to all my friends and family and continue to use their services."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall technical support
Being trustworthy
Resolving problems
Making decisions on their own
Being easy to reach
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use