"My experience was awesome! Thank you StarTex!"
"Pleased with the service and beyind pleased with the customer service. Very clear speaking easy to understand. I didn't have to ask them to repeat nor did I have to repeat myself. Took care of my issue efficiently and pleasantly. Nothing but positive things to say about this company."
"I would prefer to speak to a representative that is familiar with American spoken English due to dialect interference's that can or would be misinterpreted."
“Thank you for taking the time to give us feedback. It is through feedback such as yours that we are able to provide our customers with the best experience possible. Don’t hesitate to reach out to us with any questions you may have. ”
"So much frustration until I actually got a live person to help me with my problems."
“Thank you for taking the time to give us feedback. It is through feedback such as yours that we are able to provide our customers with the best experience possible. Don’t hesitate to reach out to us with any questions you may have. ”
"I've been with Star Tex for over 7 years. I have never had any bill8ng issues. Anytime I have ever called customer service it has always been a very short wait time for a representative. The one time I was on hold an unexpected amount of time, I was sent an appology letter which included a gift card to Starbucks! You really can't beat that! This showed me they appreciate that my time is valuable. Thank you Star Tex (Constellation) for being the best energy company around!"
“You made our day! We’re always happy to hear about positive experiences from our customers. ”
"The representative resolved my issue told me what to do to regain access to online account."
“We are so happy to hear that you had a great experience with Constellation, it’s been our pleasure!”
"Good at start and rip off like any other company after some time. I been billed 600 for one month where my bill never higher than even 300."
“We are so sorry to hear about your negative experience. Give us a call at 877-997-9995 so we can be sure to solve this issue.”
"Excellent experience. Just had to re log in."
“We are so happy to hear that you had a great experience with Constellation, it’s been our pleasure!”
"I like the company. Pretty straight forward with my bill no hassle. Website should stop changing though."
“We are so happy to hear that you had a great experience with Constellation, it’s been our pleasure!”
"It was very good, he was very nice"
“Thank you so much for the great review. We work very hard to offer our customers the best experience, so we’re happy to see that reflected in yours. ”
"My experience was annoying because it took 3 or 4 times to finally know that your new updates kicked out my browser"
“We are so sorry to hear about your negative experience. Give us a call at 877-997-9995 so we can be sure to solve this issue.”
"get the START date correct. I requested 6/18 and he did it for the SAME day we talked which violated my current contract and is now a NIGHTMARE to deal with. He put in the WRONG start date and this is going to be SUCH a headache to deal with."
“We are so sorry to hear about your negative experience. Give us a call at 877-997-9995 so we can be sure to solve this issue.”
"My experience with Star Tex was most professional."
“You made our day! We’re always happy to hear about positive experiences from our customers. ”
"I like it the service you have"
“You made our day! We’re always happy to hear about positive experiences from our customers. ”
"Miserable to the point of making me angry."
“We are so sorry to hear about your negative experience. Give us a call at 877-997-9995 so we can be sure to solve this issue.”
"Awful, I had 3 days to move, because I didn’t have electricity I am very stressed out"
“We are so sorry to hear about your negative experience. Give us a call at 877-997-9995 so we can be sure to solve this issue.”
A rep from StarTexPower, ConstellationCM, has responded:
“You made our day! We’re always happy to hear about positive experiences from our customers. ”