"Pleasant,late afternoon so not crowded. Shelf’s & racks neatly in order.Associants were very involved in working there areas."
"I love going to stage they have nice people that work there and they will help you find the stuff you are looking for so I love going there."
"Awesome!!! Tiffany is super cool,very helpful and friendly to customers"
"It would be nice if your store was more gender friendly. Even Though, they are not totally on board they are not rude but a little judgemental. The majority of the LGBT group shop in stores like yours. I know I do."
"Love getting coupons by text and emails; Always come out with more than intended; Liked the $20 off $20 for playing the xmas game; like the style rewards . all this is great ways to lure customers to your stores."
"I love Stage, just need more help at check out and someone help cleaning up and hanging up clothes"
"Usually have a good experience."
"love Stage! It is my go to store."
"I like shopping at Stage because they always have something I want or need."
"Kilgore, Texas Stage store is wonderful to shop. Stage store at the mall is understaffed, clothes on floors, not all signage correct, no staff to assist with jewelry or other locked cases, customers dropping what they had planned to purchase, other areas of store so not placed in proper places to be purchased by someone else, only 3 cashiers yesterday afternoon during the Christmas holiday rush, long lines...takes 30 min. to hour to get checked out. Supposedly all other cash registers do not work....and, again, not enough staff on floor to assist."
"I love shopping at stage. Everyone is so friendly and they help you find anything you need. I will continue to shop at stage."
"Signed up for a credit card doing this mos of Dec ,will be going back after Xmas for sales."
"Stage is a great place to shop for yourself, family, or friends."
"I rarely take the time to fill out a survey but tonight Tiffany, associate #000619418, changed that. She was extremely kind and professional. I was tired and frustrated because for various reasons my coupons were not working with the gift I had chosen when another associated began to check me out. My coupon expired today, and it was closing time. I said 'never mind and she stepped in to help, came around the counter to explain why the coupons were not working and though it was closing time or past closing time, she offered to help. Tiffany began asking questions so she could help me find the small gift I needed also telling me what I needed to make sure I could use my coupons. She could have easily just said, 'I'm sorry, we are closing.' or written me off as another grumpy customer. She didn't. She was kind, calming, encouraging, and helpful so I was quickly able to find the gift i needed and use my coupon. I will return to this store more often because of Tiffany. I will also tell others about her and your store. She treated me the best when I was at my worst. The world needs more people like her."
“Thank you for taking the time to let us know about your positive shopping experience! We appreciate the feedback, and will be glad to share the good news with our Associate. Be sure to let us know if there’s anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
"This experience was great! Cashier was super friendly and happy to help."
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
A rep from Stage, Longview, TX, StageAM, has responded:
“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. ”