"Cancelled my item before it was even processed and shipped. They kept promising to refund but 4 weeks now and no still no refund. I eventually had to call my credit card and dispute the charge. "So sorry. Our sale department is still working on Dec 22 but accouting dept has left for the holiday until Jan 1st" was their latest excuse. Pathetic!!"
"The response from seller was great and the product was fantastic and the delivery was fast. I will definatly be ordering all my custom Gobos from here."
"I made a purchase on a Friday, and the order was shipped the following Wednesday, and the product arrived the next Tuesday, one day after I needed the product for a production. 12 days transpired from order date to receipt of product. In this online ordering world, this took a few days longer than anticipated. Perhaps I should have read the company's fine print on how long it would take to process and ship the product. "
"Very satisfied with my purchase. Received my product in a timely manner"
"great store!!! I highly recommend these guys. They give free advice, They really know their stuff."
"This store listed several items for sale at a heavy discount. After ordering more that $1300 of equipment they contacted me and told them that if I wanted my order I would have to pay more that 20K. What a scam. Bait and switch!
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"They give free advice! Very helpful and friendly over the phone."
"We ordered a USB lighting dongle made by Dove systems. The dongle never worked and the stage lighting store has refused to provide us with a full refund even after attempting to remedy the situation with them. The store simply continues to drag out the process and will not accept responsibility for its failure to provide a product that worked. This issue is open and still unresolved a year later. DO NOT BUY FROM THEM!"
"I recently took delivery of some lighting supplies I ordered and am completely satisfied with this company's service. The merchandise was delivered well packed and on time and I was especially pleased with the technical advice I received from Russ by email. He was a tremendous help in selecting the items I purchased."