"We stood in line for awhile at 1 register & saw the sales lady was having trouble so we went to the other register where the sales lady was almost done. Once she was done the other sales lady came over & they started talking about the customer & the problems they had with her right in front of us. Thinking this would only take a minute & she would say let me wait on these people she did not. So I said excuse me, I need waited on here is my coupon. She did not stop talking or respond to me. I then said excuse me. Still nothing. My daughter then said we are late can you please wait on us. And she finally turned around irritably & said, “If you put your phone number in I will”, as I was putting in my phone number I told her that I worked in customer service & this was awful customer service. She said we just had a problem with that last customer & I told her I know, we heard which is extremely unprofessional & they should never talk about customers in front of others. Her name was Frankie"
"I stated before the staff at the Jasper Texas location cares about their customers"
"Associates were very knowledgeable about the product I wanted."
"Heidi was very helpful and friendly as I checked out. She also, assisted with a item I needed to order online and I was really happy with my overall experience. She has a very friendly smile!!!"
"Love shopping at stage ,so many varieties, thanks and God bless"
"It was very nice the items of the quality is great"
"My general experience was good."
"I don't enjoy this store very much."
"Love shopping Stage store in many areas. I always find items that suit my needs and usually refer friends to the stores in Jasper, Silsbee and Lufkin areas."
"clean, pleasant, friendly, helpful"
"I love that they send me a birthday card w / 10$"
"Very friendly and helpful."
"I enjoy shopping here, friendly personnel."
"Have always been very satisfied with the associates and their knowledge of the product and sales ability"
"it was a pleasant experience"
A rep from Stage, Jasper, TX, StageAM, has responded:
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”